Senior Technical Program Manager, Enterprise

Responsibilities

• Lead the planning and high quality technical execution of large sized engineering programs with high degree of ambiguity, complexity, and visibility
• Work closely with Software Engineers, Product Managers, Designers, Data Scientists, Product Operations, Sales Engineers, Business Development and other cross-functional partners to set project objectives and metric-based success criteria
• Drive definition of project requirements and execution plans, and manage an overall program's progress and outcome
• Own clear and effective communication with stakeholders, ensuring alignment on and awareness of priorities, risks, and changes
• Foster a culture of teamwork and shared goals, creating a collaborative team environment and driving the right level of process to ensure efficiency and high quality delivery within the program team
• Contribute broadly to Instacart’s success by suggesting and driving organization-wide initiatives
• Uphold the operational excellence framework of retailer launches and continuously contribute to it

Requirements

• 5+ years of work experience post-graduation in a technology field, preferably as a technical program or project manager, product manager, software engineer (technical domain), or related technical discipline
• Demonstrated ability to create functional specs, set program structure and influence program strategy
• Previous experience in managing complex multi-org programs end-to-end, from definition to launch, throughout a software development lifecycle
• Strong communicator with the ability to distill multiple streams of information, convey priorities and risks, and build a narrative for stakeholders
• Strong sense of ownership and intellectual curiosity to understand executional and technical problems in depth
• Excellent collaborator and motivator, able to bring a team together to align and deliver on a common goal
• Can build trust and partnerships with senior Engineering and Product leaders
• Growth mindset - seeks and is receptive to actionable feedback and growth opportunities
• Takes accountability seriously; can operate independently to deliver responsibilities and milestones on time and within budget
• Self-motivated and thrives in a fast-paced environment
• Bachelor's degree in a technology / engineering discipline

Nice-to-Haves

• Master’s degree in a technology/engineering discipline
• Demonstrated ability to showcase deep technical domain knowledge on the programs that you take on
• Demonstrated ability to drive architectural and strategic decisions at the org leadership level
• Extensive previous experience around creating innovative program management processes/tools/approaches to deliver company outcomes reliably and efficiently
• Experience working with e-commerce solutions at scale