Senior Solutions Engineer

In this role you will

• Understand customers' pain points and objectives and translate those into implementation and onboarding plans to meet those objectives and demonstrate business value.
• Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).
• Act as a trusted advisor and subject-matter expert for customers to assist with instrumenting software engineering and monitoring best practices.
• Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.
• Work cross-functionally (internally) to provide feedback to the product and development teams and align Sentry's product roadmap with improving time to value-delivered.

You’ll love this job if you

• Enjoy talking about technology and interfacing with engineers and engineering leaders.
• Appreciate working in a dynamic environment, on a variety of projects with customers from lots of different industries.
• Love flexing your creative brain by developing solutions, resources, and content from scratch (scripts, code samples, demos, sales-consumable collateral/documents, etc.).
• Have a fast-paced, results-driven mindset.
• Love developer tools, open-source, and/or all things software development life cycle!

Qualifications

• 5+ years as a Solutions Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects and/or working with customers.
• Hands-on experience working with programming languages and frameworks including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.
• Possess excellent communication and presentation skills.
• Problem solver, knowledgable, and can-doer.

Compensation: Base salary range $170,000 - $190,000 USD, plus benefits including incentive compensation, equity grants, paid time off, and group health insurance.