What you’ll own
Creator-side operations and supply health (your primary domain)
- Creator acquisition targets and strategy, in close partnership with the VP, Creator
- Creator pipeline operations, end to end
- Activation, utilization, and retention of supply, owning the metrics and the systems that move them
- The reporting and data layer that makes supply health visible and trusted across the team
The cross-marketplace execution layer
- Sole HubSpot administration: workflow configuration and break/fix, property creation, record merges, dedup, permissions, and integration build and maintenance
- GTM tooling administration: per-user activation, troubleshooting, enablement, access triage, and day-to-day support
- Data operations: enrichment workflows, recurring backfills, and data hygiene
- Recurring reporting and dashboards: weekly pipeline reporting and commission-plan tracking
- The monthly invoicing run and AR: billing-contact management, month-shift, split, and QA handling, late-payment escalation, and creator-payment-risk operations
What success looks like (first 6 months)
- The recurring execution load (HubSpot, reporting, billing) runs reliably and no longer single-threads through leadership
- Supply health is measurable: activation, utilization, and retention are tracked and trending in a dashboard the team trusts
- Data hygiene and pipeline accuracy are materially improved and stay that way
What we’re looking for
- 3–5 years in RevOps, Sales Ops, or GTM Ops at a high-growth B2B or marketplace company, or a comparable background in management consulting, business strategy, or corporate advisory
- Equally strong as an operator and an analyst: you keep a steady execution load running and bring structure to ambiguous problems
- Deep HubSpot (or Salesforce) expertise; you build and debug, not just configure
- High proficiency in data analysis and visualization in Google Sheets and Excel, with a track record of building dashboards from scratch
- Actively uses AI tools (Claude, Claude Code, ChatGPT, Perplexity, Clay) to automate research, reporting, and outreach, effectively serving as the GTM engineering arm for the Creator Partnerships team
- A clear communicator who turns complex data into crisp takeaways and recommendations for senior leadership
- A strong project manager who juggles multiple priorities and drives cross-functional initiatives in a fast-paced environment
- Comfortable with client-facing finance operations
- Bonus: experience analyzing pipeline health, revenue trends, and conversion dynamics, or working within a consumption-based business model