Senior Product Program Manager, Roadmap Planning & Program Management

The Community You Will Join

The Roadmap Planning & Program Management team sits at the intersection of strategy and execution, planning and delivering the company’s priority products while providing executives visibility and input for bi-annual releases. The team drives impact on the company roadmap and scales product-focused program management through cross-functional collaboration with design, product marketing, engineering, supply, marketing, and operations.

The Difference You Will Make

Program Managers drive key activities across design, engineering, product marketing, marketing, operations, and more. They act as a “force multiplier” by bringing clarity out of chaos, diving into details, and communicating clearly. Success requires critical thinking, attention to detail, big-picture vision, and influencing stakeholders.

A Typical Day

• Partners with engineering, product marketing, design, community support, and other cross-functional teams to deliver software product programs with the highest quality and on schedule
• Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale
• World-class communicator that can simplify the complex
• Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast-paced environment
• Brings an experienced product mindset to tie strategy and execution together
• Develops program plans that are unique to each initiative and require strategic thinking
• Operates at a variety of altitudes by tailoring communication style and approach
• Expert collaborator that is able to understand consumer, technology, and design
• Goes beyond status reporting to drive issues to resolution
• Understands best practices, drives improvements, and focuses on simplification

Your Expertise

• 13+ years of experience in a combination of program management, product management, or business operations managing sophisticated software product programs from end to end in a creative-led, fast-paced environment
• Strong product and/or technology experience including product management or engineering (software preferred)
• Demonstrated ability of shipping software products at global scale having overcome a variety of challenges
• Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program
• World-class verbal and written communication skills that can simplify complex topics
• Exceptional influencing and presentation skills
• Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level)
• Track record for successfully managing ambitious and operationally complex projects with cross-functional teams across product development, product marketing, design, marketing, and operations
• Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc.
• Thrives in ambiguity in a fast-paced, hyper-growth organization

Your Location

Due to the nature of this position, the successful applicant will need to be based in San Francisco-Bay Area, CA.

How We'll Take Care of You

Base pay range: $208,000—$260,000 USD. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.