Senior Product Manager, Flights

What You’ll Do

• Own the end-to-end user journey for flights, transitioning from a solely post-booking focus to a seamless, holistic experience across shopping, booking, and servicing.
• Aggressively expand sourcing capabilities and leverage AI-driven routing to unlock the most competitive global inventory, ensuring our customers secure the best value.
• Partner closely with engineering, operations, design, data, and customer support to purposefully engineer a resilient architecture that delivers top-tier performance and full parity across all clients.
• Strategically refine our marketplace controls and design dynamic new placements across the user journey to empower customers and actively guide traveler demand.
• Ruthlessly optimize latency and implement standardized instrumentation to power end-to-end automation and intelligent marketplace features at scale.
• Design and launch intuitive UX for complex scenarios—including airline-driven changes, fare rules, and partial cancellations—while seamlessly maintaining compliance with airline rules.
• Define and track success metrics aligned with strategic pillars (e.g., pricing competitiveness, platform reliability, market share shifts, and customer satisfaction).
• Stay ahead of airline policy changes, NDC expansion, and evolving customer expectations.

What We’re Looking For

• 6+ years of experience as a Product Manager in the travel technology space.
• Strong analytical and problem-solving skills, with the ability to leverage data to make informed product decisions.
• Excellent communication and interpersonal skills to effectively work with diverse teams and external partners.
• Loves to solve complex, fragmented problems.
• Passion for delivering exceptional user experiences and a customer-first mindset.
• Ability to understand and communicate complex technical concepts to both technical and non-technical audiences.