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Senior Director, Software Engineering

Lead engineering strategy, people management, and delivery for Pindrop's real-time fraud detection platform. Own distributed systems architecture, team development, and cross-functional alignment in a remote-first environment.

218k – 262kUnited StatesEngineering ManagementRemote8+ YOE

About the role

Responsibilities

  • Set the engineering strategy for your area of the Protect platform and turn long-term product and business goals into clear technical plans.
  • Lead and develop engineering managers and senior engineers, creating strong teams with clear ownership, healthy operating rhythms, and meaningful growth paths.
  • Deliver complex distributed systems predictably and at high quality, balancing speed, scalability, reliability, and long-term technical health.
  • Partner closely with Product, Research, Security, and executive stakeholders to align roadmap priorities, technical investments, and customer outcomes.
  • Raise the bar on architecture, observability, operational excellence, and developer productivity across your area.
  • Use metrics and sound engineering judgment to improve delivery health, team effectiveness, and the resilience of systems running at scale.

Requirements

  • 8+ years of engineering experience, including meaningful people leadership in software, platform, or infrastructure environments.
  • Proven experience owning and scaling distributed systems, APIs, or microservices in production, ideally in SaaS environments.
  • Strong technical depth in cloud-native systems and modern engineering practices across AWS and/or GCP.
  • A track record of improving execution through better engineering metrics, process discipline, and organizational design.

Nice-to-Haves

  • Experience in fraud prevention, authentication, voice biometrics, risk engines, or related security domains.
  • Familiarity with data science infrastructure, machine learning, or generative AI in production.
  • Experience leading remote or distributed engineering teams during periods of growth and change.

Benefits

  • Competitive compensation package, including RSUs for all employees.
  • Remote-first environment.
  • Regular team on-sites, company-wide events, and intentional gatherings.
  • Unlimited Paid Time Off (PTO).
  • Generous health and welfare plans, including one employer-paid “employee-only” plan.
  • Best-in-class Health Savings Account (HSA) employer contribution.
  • Low-cost vision and dental plans.
  • Paid Parental Leave (birth, adoptive & foster parents).
  • One year of diaper delivery for new parents.
  • Recurring monthly phone and internet allowance.
  • Enhanced fertility and GLP-1 benefits.
  • Annual Learning & Development stipend.

Skills

AWSGCPDistributed SystemsMicroservicesAPIsCloud-Native SystemsObservabilityArchitectureEngineering MetricsSaaS

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