Skip to content

Senior Community Manager

143k – 193kSeattle, WAOnsite8+ YOE
Summary

Build and lead Duolingo's global community function from scratch, managing daily operations across Reddit, Discord, and other channels while fostering engagement with moderators and superfans. Requires 8+ years experience in large-scale community management.

About the role

You will...

Own and lead day-to-day community operations

  • Manage our core community channels (e.g., Reddit, Discord) and drive daily engagement, conversation quality, and member experience
  • Build and maintain strong relationships with moderators, ambassadors, and superfans
  • Develop scalable processes, playbooks, and frameworks that uphold safety, trust, delight, and Duolingo’s signature tone
  • Monitor community health, sentiment, and emerging risks, identifying insights and opportunities for continuous improvement
  • Launch initiatives that grow participation, sentiment, and long-term community value

You have...

  • 8+ years of experience in community management for a consumer-facing brand, ideally at scale
  • Proven experience growing and engaging online communities across multiple platforms (Reddit, Slack, Discord, etc.)
  • Strong instincts for tone, voice, and the dynamics of internet culture
  • Experience managing moderators, ambassadors, creators, or similar stakeholder groups
  • A data-driven approach to decision-making, with comfort in interpreting qualitative and quantitative signals
  • Excellent communication skills and the ability to collaborate cross-functionally
  • Experience navigating complex community conversations and stewarding online reputation
  • Active Duolingo user

Exceptional candidates will have...

  • Track record of building community programs of 1M+ members
  • Experience with shifting sentiment, scaling, and building advocates through community programs and tactics
  • Experience with international community management or scaling programs across cultures
  • Excels at both strategic planning and hands-on execution
Skills
RedditDiscordSlackCommunity ManagementData AnalysisModerator ManagementCommunity Health MonitoringCross-functional Collaboration
Similar roles at this salary range
All Community jobs →
VSCO

Senior Community Manager

Own end-to-end creator relationship programs including sourcing, onboarding, activation, and optimization of photographer partners and brand advocates. Partner with Marketing, Brand, and Product teams to drive awareness and growth through community initiatives.

115k – 125kSan Francisco, CACommunityHybrid3+ YOEphotographyKPI tracking
Justworks

Senior Manager, Community Marketing

Lead community marketing strategy and programs, managing a team while shaping org-wide advocacy and engagement initiatives. Requires 8-10 years of experience and proven success scaling community programs.

147k – 190kNew York, NYCommunityHybrid8+ YOEstorytellingROI analysis
Notion

Community Operations

Build and scale the operational systems, tooling, and processes behind Notion's global community programs, including onboarding, support, logistics, and impact measurement.

136k – 152kSan Francisco, CA +1CommunityHybridHexLuma
Modal

Community Manager

Modal is seeking a Community Manager to build and grow its AI developer community through meetups, hackathons, and events. This role involves co-hosting events, sponsoring hackathons, managing webinars, and creating engaging content to foster community growth and engagement.

120k – 160kSan Francisco, CACommunityOn-siteAIMarketing
Duolingo

Senior Community Manager

Leads day-to-day operations across community channels like Reddit and Discord, builds relationships with moderators and superfans, and develops scalable processes to foster engagement and safety. Requires 8+ years in community management for consumer brands and data-driven decision-making.

143k – 193kPittsburgh, PACommunityOn-site8+ YOESlackReddit