Senior Community Manager
Own end-to-end creator relationship programs including sourcing, onboarding, activation, and optimization of photographer partners and brand advocates. Partner with Marketing, Brand, and Product teams to drive awareness and growth through community initiatives.
The Day to Day
- Source, recruit and train new photographer partners on brand messaging, product knowledge, and communication guidelines
- Negotiate affiliate commission structures, ambassador fees, placements, and partnerships
- Coordinate engagement cycles, product seeding, early access programs, event integrations and co-creation opportunities
- Build and nurture relationships with long-term brand advocates going beyond transactional campaign work
- Support creators through the content development process from briefing to review to publishing
- Own, measure and improve program performance against KPIs including reach, engagement, conversions, and sentiment
- Identify opportunity areas to iterate on programs based on data, creator feedback, and business needs. Drive the implementation of solutions
Qualifications
- 3–5 years of experience in influencer marketing, creator partnerships, community management, or brand ambassador programs
- Highly organized and detail-oriented with the ability to manage multiple lines of communication across channels
- Exceptional relationship-building skills – you’re warm, responsive and creators look forward to hearing from you
- Passion for photography, visual storytelling and the creator economy
- Creative thinker who can develop innovative strategies to activate influential community figures and fuel organic advocacy
Job Perks
- Hybrid work with an office in San Francisco, CA
- Regular in-person events to connect and collaborate
- Competitive salary & equity
- Medical, dental, and vision insurance for employees and families
- Flexible Time Off
- Company-paid parental, medical and caregiver leave
- Other perks including mental health resources and tech reimbursements
Compensation
The base salary for this position will vary based on several factors, such as relevant experience, location and your approved internal leveling assessed during the interview process. The base salary range for this role is $115,000 - $125,000. Salary is one component of our total compensation package. This position also qualifies for equity (i.e. stock options) and is eligible for discretionary bonuses based on performance.
The benefits available for this position include flexible time off, a 401K retirement plan, insurance (medical, dental, vision, life/AD&D, short and long term disability), and 11 paid holidays. We also provide paid sick time as required by state and local law. Additional benefits and perks contained in our standard employee benefits package are also offered for this position.
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