Sales Strategy and Operations Manager
Lead AMS GTM planning, structure design, and performance tracking for a hyper-growth sales organization. Partner with leadership on quota setting, territory planning, CRM accuracy, and cross-functional initiatives.
Responsibilities
- Lead annual AMS GTM planning process including fiscal year/long-range modeling, investment ROI analysis, headcount planning, quota and capacity setting, and territory planning
- Partner with leadership to design and implement the AMS GTM structure, segmentation, and coverage model across Sales, Solutions Engineering, Customer Success, Sales Development, and Professional Services
- Provide visibility and performance tracking on business health, lead funnel monitoring, sales efficiency, and productivity KPIs via business intelligence applications
- Lead execution of the operating cadence within the theater, supporting management inspection throughout the customer lifecycle
- Support sales leadership with content preparation for key management reporting needs including Quarterly Business Reviews
- Drive CRM accuracy, pipeline analytics, forecasting, and ad hoc regional reporting requirements
- Ensure efficient deal velocity and monitor deal management processes; make recommendations on process improvement initiatives regarding deal structures, approvals, and booking processes
- Participate in regular meetings with Marketing, Customer Success, Finance, Legal, and other teams to address issues, build plans, and drive change management
- Assess inquiries directed to the AMS VP of Sales, determine proper course of action, and delegate appropriately
- Ensure all Sales Leadership team issues are addressed properly, efficiently, and judiciously; track progress until resolved
Requirements
- 5-8 years of relevant business experience
- Experience with SFDC (Sales Cloud, CPQ), Clari, Outreach, Zoominfo, and similar tools
- Demonstrable competence with Google G-Suite tools
- Excellent quantitative and analytical skills; data-driven mindset
- Strong customer service attitude; ability to work independently in a fast-paced environment
- Excellent written and communication skills
- Organization and composure during busy periods
- Team player comfortable in a collaborative environment
Nice-to-Haves
- BA/BS in a quantitative field, MBA, or related graduate degree
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