Skip to content
Snowflake

Sales Engineer, Observe

Senior Sales Engineer drives technical closure of sales opportunities for Observe observability platform by leading discovery, demos, POCs, and collaborating with sales teams. Requires 5+ years experience, deep observability knowledge, and cloud expertise.

165k – 217kMenlo Park, CASales EngineeringHybrid5+ YOE
Apply

About the role

Key Responsibilities

  • Technical Discovery and Presentation: Conduct in-depth technical discovery sessions with prospects to understand their current environment, challenges, and specific observability requirements. Tailor and deliver compelling product demonstrations and technical presentations that showcase how our solution addresses their needs.
  • Proof of Concepts (POCs): Design, scope, and manage technical evaluations and Proof of Concepts, ensuring the successful setup and demonstration of value within the customer's environment. Document findings and present clear, persuasive results back to the customer.
  • Sales Team Support: Partner closely with Account Executives to develop and execute technical sales strategies. Act as the technical subject matter expert throughout the sales cycle, from initial contact to final contract.
  • Feedback and Product Collaboration: Serve as the voice of the customer to the Product Management and Engineering teams, providing crucial feedback on product capabilities, market needs, and competitive landscape.
  • Content and Training: Develop and maintain technical sales collateral, including demo environments, presentations, and best practice guides. Deliver technical training to the broader Sales organization.
  • Travel: Ability to travel to client sites and industry events as required.

Qualifications

Required

  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • 5+ years of experience as a Sales Engineer or Solutions Architect in the software industry.
  • Deep technical understanding and practical experience with modern Observability concepts (metrics, logging, tracing) and tools (e.g., Prometheus, OpenTelemetry, Grafana, ELK Stack).
  • Familiarity with cloud-native technologies (Kubernetes, Docker, Microservices) and major cloud platforms (AWS, Azure, GCP).
  • Strong verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.

Preferred

  • Experience selling to Developer, DevOps, and Site Reliability Engineering (SRE) personas.
  • Prior experience in a fast-paced, high-growth Observability or Application Performance Monitoring (APM) company.

Skills

PrometheusOpenTelemetryGrafanaElk StackKubernetesDockerMicroservicesAWSAzureGCP

Similar roles

Sales Engineering jobs
Deepgram

Pre-Sales Solutions Engineer (San Francisco, CA)

Leads technical pre-sales for Voice AI platform, designing solutions, building proof-of-concepts, and partnering with sales to close enterprise deals. Requires 5+ years in technical pre-sales and strong software engineering in Python/JavaScript.

165k – 220kSan Francisco, CA +1Sales EngineeringRemote5+ YOEAIAPI
Numeric

Sales Engineer

Leads technical demos, POCs, and discovery for enterprise sales of financial data platform, building credibility with CFOs using deep accounting expertise. Requires 3+ years as customer-facing SE at ERP/FP&A platforms like NetSuite or Workday.

165k – 225kSan Francisco, CASales EngineeringOn-site3+ YOEERPFP&A
Deepgram

Solutions Engineer, Enterprise

Deploys and integrates Deepgram’s voice AI platform into enterprise restaurant environments, owning technical implementations, customizations, production support, and feedback to product teams. Requires hands-on software engineering skills across APIs, SDKs, cloud infra, and customer obsession.

165k – 220kNew York, NYSales EngineeringRemoteNLPAPIs
Reality Defender

Manager, Solutions Engineering (Presales)

Leads a team of Solutions Engineers in presales, overseeing technical evaluations, POCs, and demos for deepfake detection platform. Requires 5+ years in solutions engineering and 2+ years managing technical teams, with expertise in AI/ML, cloud integrations, and cybersecurity.

165k – 195kManhattan, NYSales EngineeringHybrid5+ YOEAWSGCP
Socket

Sales Engineer, Commercial

Sales Engineer supporting commercial customers in pre-sales by leading demos, POCs, technical guidance, and integrations. Requires 5+ years pre-sales experience, security/developer tools background, and hands-on skills in JS/Python ecosystems, package managers, Git, and APIs.

165k – 200kUnited StatesSales EngineeringRemote5+ YOEGoNpm