Sales Engineer

Responsibilities

• Establish and execute standard demo workflows, including customization patterns and coverage for newly launched features.
• Define and document technical discovery SOPs to consistently map customer systems, integrations, data flows, and constraints.
• Create repeatable solution design frameworks and proof plans in partnership with Engineering and Product.
• Build and maintain standardized RFP/RFI response processes, including accurate, differentiated technical content and internal coordination.
• Develop processes to validate early-stage product features, capture field feedback, and prepare them for sales enablement.
• Partner with Sales to formalize deal execution playbooks covering objection handling, stakeholder alignment, and proof milestones.
• Document and maintain security and compliance artifacts to support buyer reviews and risk assessments.
• Produce scalable enablement assets, including playbooks, guides, and reusable demo components.

Qualifications

• Experience: 3–5+ years in a Sales Engineering role supporting B2B SaaS sales.
• Domain exposure: Familiarity with hospitality systems (PMS preferred) or similarly complex integration environments.
• Technical fluency: Working knowledge of APIs (REST, webhooks) and light scripting to support demos and proofs.
• Security/compliance: Experience supporting security, privacy, and compliance reviews with enterprise buyers.
• RFP/RFI: Proven experience owning or significantly contributing to technical RFP/RFI responses.
• Early-stage product: Demonstrated ability to validate v0/v1 features and convert field feedback into sales enablement.
• Sales partnership: Track record of effective technical discovery, objection handling, and stakeholder alignment.
• Communication: Clear, concise, executive-level written and verbal communication.
• Ownership mindset: Comfortable operating autonomously in fast-moving, ambiguous environments with an outcome-driven mindset.