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Product Manager, Shopping

Define and drive AI-powered shopping experiences in ChatGPT, partnering with research, engineering, and business teams to build discovery, evaluation, and purchase features at scale.

347k – 385kSan Francisco, CAProduct ManagementHybrid10+ YOE

About the role

Responsibilities

  • Define and drive the product vision for shopping experiences in ChatGPT
  • Partner with research teams to explore how AI can help users discover, evaluate, and confidently purchase products
  • Collaborate with cross-functional teams—including design, engineering, product, and go-to-market—to build and scale AI-native shopping experiences
  • Partner with growth, GTM, marketing, and business teams to drive user adoption, merchant engagement, and ecosystem growth
  • Work with merchants, brands, retailers, and external partners to improve product quality, shopping experiences, and user outcomes while ensuring recommendations remain trustworthy and user-centric
  • Use both data and user feedback to identify opportunities, measure impact, and inform product strategy

Requirements

  • 10+ years of product management experience with strong leadership, cross-functional collaboration, and communication skills
  • Experience in shopping, e-commerce, marketplaces, search, recommendations, consumer growth, or related product areas
  • Experience building and scaling impactful consumer products serving large and diverse user bases
  • Comfort navigating ambiguity and defining new categories at the intersection of AI, commerce, and consumer experiences

Skills

Product ManagementE-CommerceMarketplacesSearchRecommendationsConsumer GrowthCross-Functional CollaborationData AnalysisUser ResearchAi Product Development

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