Product Manager II - Application Performance Monitoring

What you will do

• Develop a deep understanding of APM customers, their performance challenges, telemetry workflows, and competitors
• Lead conversations with design partners and strategic customers to uncover real-world performance issues, validate product assumptions, and guide solutions from early prototypes through General Availability
• Define and deliver the next generation of APM features with engineering and design, especially agentic onboarding and the out of the box experience, AI-driven troubleshooting and root-cause analysis
• Make complex performance data, traces, and systems behavior understandable and actionable, even for engineers who are new to observability
• Drive discussions with engineers, design and other PM teams by providing clearly articulated problem statements to deliver seamless cross-product experiences and unified investigative workflows
• Partner with marketing, sales, customer success, support, and other cross-functional groups to define Go-To-Market for your features
• Track adoption, retention and measure impact for your product and iterate rapidly based on data and customer conversations

Who you are

• 3-5 years of experience as a Product Manager, ideally working on a developer-focused SaaS or infrastructure product
• Experience working on production-level AI projects, from conception through launch and iteration, ideally involving ML-driven insights, automated workflows or intelligent guidance in complex systems
• Prior engineering experience or deep expertise in modern software development and distributed systems
• Excellent written and verbal communication skills, and are comfortable presenting and defending product decisions to cross functional stakeholders
• Highly customer-focused, detail-oriented, and committed to high quality standards
• Thrive in fast-moving, high-growth environments and enjoy both scaling mature products and building new ones from the ground up
• Enjoy using AI to explore ideas, quickly prototype and then validate with customers to shape the roadmap

Bonus: Experience with cloud applications, distributed tracing, performance analysis, microservices or profiling technologies; fluency in programming languages

Benefits & Growth

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intra-departmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds
• Access to Inclusion Talks, our Internal panel discussions
• Free, global Spring Health benefits for employees and dependents age 6+
• Competitive global benefits
• Healthcare, dental, parental planning, and mental health benefits
• 401(k) plan and match
• Paid time off
• Fitness reimbursements
• Discounted employee stock purchase plan