Product Enablement Lead
Own GTM team product training and knowledge infrastructure for an AI-native revenue platform. Build enablement programs, documentation, and certification frameworks to drive product fluency across AEs, BDRs, partnerships, and customer success.
What You'll Do
- Anticipate and plan field readiness needs in partnership with GTM teams, translating strategic roadmaps into proactive enablement programs
- Ensure comprehension of platform capabilities across the full lifecycle of the customer journey, from pre-sale to renewal
- Scale a best-in-class enablement program that ensures high demo proficiency and product confidence across revenue teams - AEs, BDRs, partnerships, implementations, and customer success
- Build and maintain the internal knowledge base: playbooks, training guides, and FAQs that serve as the GTM team's single source of truth
- Partner with Product, PMM, and GTM leaders to translate every launch and roadmap update into timely, digestible internal training content
- Design and facilitate recurring product training sessions that keep the GTM team sharp and current as the product evolves
- Build repeatable enablement playbooks that scale as the team and market footprint grows
- Create assessment and certification frameworks to validate product fluency and identify gaps through win/loss reviews and field feedback and track program effectiveness
Who You Are
- 7-10 years in product enablement, sales enablement, or technical training at a B2B SaaS company
- Proven builder who has created internal knowledge systems and training programs from scratch
- Exceptional written communicator who translates complex product concepts into clear documentation
- Cross-functional collaborator experienced partnering with Product, PMM, and Sales
- Data-driven and comfortable with ambiguity; high ownership, low ego
- Experience enabling teams selling to finance leaders (CFOs, controllers) is a plus
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