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Product Designer

Owns end-to-end product design across consumer checkout, merchant platforms, marketplace, and internal tools at a health tech payments startup. Partners with PMs/engineers using AI tools like Claude/Cursor for rapid prototyping/research, ships high-converting experiences building design system. Requires 4-6 years experience, AI-native workflow, strong interaction craft.

Los Angeles, CASan Francisco, CAAustin, TXProduct DesignHybrid4+ YOE

About the role

Responsibilities

  • Own design end-to-end for projects spanning consumer checkout and qualification, merchant platform, marketplace, and internal tools—from problem definition through launch and iteration.
  • Start work in an LLM: use Claude to clarify user problems, draft interaction flows, surface edge cases, and align with PM and engineering.
  • Prototype using AI tools: use Cursor, Claude Code, or similar to build and iterate on flows and lightweight interfaces.
  • Partner with PMs to define strategy, goals, experiments, and success metrics; use results to adjust direction.
  • Run self-serve research: friction logs, quick usability tests, merchant interviews, session replays.
  • Bring work into Figma for full state coverage, component architecture, and production-ready handoff—build Truemed's design system.
  • Design for the 80/20: encode judgment and complexity under the hood while keeping experiences simple, trustworthy, and high-converting.
  • Shape the design culture: establish critique rhythms, share prompts and patterns, set the craft bar.

Requirements

  • Builder and designer: 4–6 years designing complex products, ideally in B2B, fintech, payments, or health tech. Shipped end-to-end product that moved a metric.
  • Product-minded: Define problems before solving; articulate why to build; partnered with PMs/engineers to set scope and ship.
  • AI-native: Use LLMs daily to draft flows, write microcopy, explore edge cases, generate prototypes. Used Cursor, Claude Code, Replit, or similar.
  • Systems thinker: See patterns across surfaces; contributed to/built design systems (component libraries, tokens, interaction patterns).
  • Interaction design craft: Exceptional taste for transitions, states, loading, error handling, microcopy; designs build trust.
  • Bias for action: Ship v0 in under two weeks; don't wait for perfect inputs.
  • Clear communicator: Present decisions with conviction; give/receive critique; write clearly.

Nice-to-haves

  • Experience in payments, fintech, or healthcare (checkout flows, compliance UX, trust interfaces).
  • Experience as first/early designer at startup—building process/culture.
  • Familiarity with experimentation frameworks and A/B tests.
  • Experience with Shopify, e-commerce, or multi-sided marketplaces.

Compensation & Benefits

  • Comp and equity in top decile for Series A startups.
  • Comprehensive medical, dental, vision insurance with employer HSA contributions.
  • 401(k).
  • Unlimited PTO.
  • Coworking stipend.
  • L&D stipend.
  • 2x/year company offsites, 2x/year team offsites.

Skills

FigmaClaudeCursorClaude CodeLLMsDesign SystemsInteraction DesignPrototypingUser ResearchA/B Testing

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