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People Ops Manager

Manages HR systems, employee lifecycle, compliance, and operations for a global workforce in a hyper-growth startup. Requires 4-7 years in People Ops/HR with international experience and process-building expertise.

140k – 160kSan Francisco, CAPeople OpsOnsite4+ YOE

About the role

Core Responsibilities

Systems & Infrastructure

  • Manage and optimize Mercor’s HR systems (HRIS, payroll, benefits administration, and internal data infrastructure)

Own the employee lifecycle

  • Onboarding, offboarding, promotions, role changes, and performance review cycles

Policies and procedures

  • Establish reliable and scalable HR processes as the company grows

Reporting & analytics

  • Headcount, retention, attrition, performance, and planning

Compliance

  • Ensure compliance with local employment laws and requirements
  • Partner with legal and finance on international payroll compliance and immigration matters
  • Manage employment documentation, policies and internal compliance processes

Additional Responsibilities

  • Benefits administration: oversee benefits programs and implementation with Mercor’s benefits partner
  • HR business partnership: work with leadership teams on performance management, planning, and organizational design
  • Employee relations: serve as point of contact for employee relations matters

Compensation

  • Base compensation of $140 - 160k
  • Generous equity grant and annual performance bonus
  • $15K relocation bonus (for moving to the Bay Area)
  • $10K housing bonus (if you live within 0.5 miles of our office)
  • $1.5K monthly stipend for meals
  • Free Equinox membership
  • $200 monthly laundry reimbursement
  • $200 monthly personal wellness reimbursement
  • Health, Dental, Vision insurance
  • 401(k) with company match

What We’re Looking For

  • 4 - 7 years of experience in People Operations, HR, or related operational roles in fast-paced, hyper-growth technology companies
  • Experience supporting international workforces (e.g. India)
  • Exceptional ability to manage ambiguity and instituting structure in a dynamic environment with multiple parallel priorities
  • Strong understanding of employment compliance and HR operations
  • Systems-oriented – enjoy building processes and infrastructure that scale
  • Possesses high integrity and discretion when managing sensitive employee data and situations
  • Strong partner to leadership teams and comfortable operating with significant ownership

Skills

HRISPayrollBenefits AdministrationEmployment CompliancePerformance ManagementEmployee OnboardingHr AnalyticsInternational PayrollImmigration ComplianceOrganizational Design

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