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Manager, Outbound Sales Development

Lead and scale Square's outbound pipeline generation by defining strategy, exceeding targets, and developing a high-performing team of Business Development Representatives. This role requires expertise in outbound sales motions and a data-first mindset.

103k – 177kSan Francisco, CASales DevelopmentOnsite3+ YOE

About the role

Outbound Strategy & Execution

  • Own the outbound engine: Define and drive the strategy, execution, and continuous improvement of outbound pipeline generation.
  • Exceed pipeline targets: Consistently deliver strong SQL, meeting, and conversion performance with high-quality output.
  • Sharpen outbound execution: Review cold calls, emails, and cadences to refine talk tracks, personalization, sequencing, and objection handling.
  • Improve conversion: Identify funnel gaps, diagnose root causes, and implement changes that increase meeting quality and downstream pipeline conversion.
  • Competitive positioning: Train the team to position Square’s integrated ecosystem as the modern, efficient, high-value alternative in the market.
  • Forecasting & reporting: Own pipeline forecasting and deliver clear, data-backed insights to Sales leadership.
  • Territory and ICP alignment: Collaborate across Sales, Marketing, and Sales Ops to refine ICP, prioritize accounts, and optimize outbound coverage.
  • Experiment & scale: Test new messaging, channels, and tactics. Operationalize what works; eliminate what doesn’t.

Leadership & Team Development

  • Develop elite outbound talent: Coach and mentor BDRs across call execution, active listening, objection handling, and qualification discipline.
  • Build a performance culture: Create a metrics-driven environment grounded in accountability, consistency, and continuous improvement.
  • Operational excellence: Implement scalable onboarding, coaching frameworks, and performance management systems that support rapid growth.
  • Cross-functional alignment: Partner closely with Sales Enablement and Marketing to ensure outbound campaigns and plays land with precision.
  • Data-driven management: Use Salesforce, Outreach, and analytics tools to inspect activity, monitor conversion trends, and drive targeted coaching.

You have:

  • 3+ years in Sales Development, Business Development, or outbound sales, including 1+ year in a leadership or coaching capacity.
  • Proven track record of leading high-performing teams that exceed outbound pipeline targets.
  • Deep expertise in outbound motions—cold calling, sequencing, messaging, objection handling, and multi-channel outreach.
  • Demonstrated ability to build, coach, and scale high-output teams that operate with urgency and discipline.
  • A data-first mindset with strong forecasting, operational rigor, and process-management skills.
  • Exceptional communication and leadership presence—you set clear expectations, rally teams, and drive results

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

  • Zone A: $129,000 - $177,400
  • Zone B: $119,900 - $164,900
  • Zone C: $113,600 - $156,200
  • Zone D: $103,200 - 141,900

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Skills

OutreachSalesforceCold CallingSequencingMessagingObjection HandlingMulti-Channel OutreachPipeline ForecastingData Analysis

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