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Junior Account Coordinator (Boston)

Supports account managers with client onboarding, meetings, inquiries, CRM updates, and project tracking to ensure satisfaction in a cybersecurity compliance startup. Entry-level role ideal for sales/account management career growth; requires strong organization and communication.

42k – 52kBoston, MAAccount ManagementOnsiteEntry level
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About the role

Responsibilities

  • Assist senior account managers with client onboarding, ensuring a smooth and welcoming experience.
  • Coordinate client meetings, take detailed notes, and help manage follow-up tasks.
  • Provide timely responses to client inquiries via email, phone, and internal messaging systems.
  • Help maintain and update client records within our CRM (e.g., HubSpot or Salesforce).
  • Track ongoing client projects and ensure timely internal communication on status and deadlines.
  • Collaborate across internal teams (sales, compliance, technical services) to ensure cohesive service delivery.
  • Identify opportunities for client relationship enhancement and communicate these insights to senior team members.

Qualifications

  • Bachelor’s degree or equivalent experience preferred.
  • Exceptional organizational skills and attention to detail.
  • Strong interpersonal and communication skills, both written and verbal.
  • Proactive attitude and willingness to learn about cybersecurity and compliance.
  • Basic understanding of CRM software (experience with HubSpot or Salesforce is a plus).
  • Ability to manage multiple tasks and deadlines effectively.
  • Team-oriented mindset with excellent problem-solving abilities.

Compensation

  • $20-25 per hour

Skills

HubSpotSalesforceCRMClient OnboardingAccount Management

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