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Artisan

Forward Deployed Engineer

Engineers customer-specific features and integrations for strategic clients using TypeScript full-stack, scopes GTM workflows, leads technical sales discussions, and manages implementations with up to 50% travel. Requires 3+ years experience and strong full-stack skills.

New York, NYSan Francisco, CASolutions ArchitectureOnsite3+ YOE
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About the role

Responsibilities

  • Scope how Ava fits into each customer's GTM stack: what we replace, what we integrate with, and what the ideal workflow looks like
  • Engineer customer-specific features and integrations across our TypeScript full-stack codebase
  • Manage end-to-end implementation, partnering closely with customer success managers to drive adoption
  • Travel to customer offices for in-person discovery, scoping sessions, and onboarding
  • Join sales calls to provide technical credibility and help close complex deals
  • Stay hands-on throughout the customer lifecycle - from pre-sales through expansion - ensuring customers see real, measurable ROI
  • Feed customer insights back to product and engineering to shape our roadmap

Requirements

  • 3+ years as a forward-deployed/solutions engineer, field engineer, or full-stack engineer
  • Strong TypeScript experience across the stack (Node.js, React, or similar frameworks)
  • Comfortable leading technical conversations with RevOps leaders and sales teams
  • Experience integrating with CRMs, marketing automation tools, and sales tech (Salesforce, HubSpot, Outreach, etc.)
  • Thrive in ambiguity - scoping problems, architecting solutions, and shipping them fast
  • Excellent communication skills: explain complex systems to non-technical stakeholders and dive deep with engineers
  • Willingness to travel frequently (up to 50%) to meet customers

Skills

TypeScriptNode.jsReactSalesforceHubSpotOutreach

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