Responsibilities
- Own end-to-end field deployment of Applied's product lines at customer sites leading integrations of systems from initial setup through steady-state operations
- Partner with customer operations leadership and frontline teams (control room, field ops, maintenance, etc) to establish clear roles, decision paths, and day-to-day operating procedures
- Drive safe operational readiness by translating safety philosophy and “non-negotiable” critical controls into site procedures, training, and go/no-go criteria
- Act as the technical escalation point on-site: triage issues, collect logs/telemetry, reproduce problems, and prioritize fixes with the broader engineering team while keeping customers unblocked
- Monitor deployment health and performance (uptime, throughput, latency, intervention rates), then drive continuous improvement with the customer, internal engineering teams and applied leadership
Requirements
- 3+ years of experience supporting technology deployed on heavy equipment, construction machinery, mining trucks, or similar off-road vehicles
- Prior experience working in the mining/construction industry
- Hands-on experience with field installations, including wiring harnesses, sensors, ECUs, power systems, and vehicle interfaces
- Experience deploying and supporting software systems in production or customer environments
- Strong troubleshooting skills across hardware, software, electrical, and networking domains
- Comfortable working in active construction or industrial environments
- Ability to work independently, own outcomes, and make sound technical decisions in the field
- Strong communication skills and comfort acting as the primary customer-facing engineer
- Willingness to be based on-site in Louisiana for extended periods
Nice to Have
- Background in electrical engineering, mechanical engineering, robotics, or related technical fields
- Prior work in autonomous vehicle development domains
- Familiarity with CAN, Ethernet, vehicle diagnostics, and logging tools
- Experience working with Linux-based systems in the field
Compensation
Base salary range: $80,000 - $138,571 USD annually, plus equity and benefits.