Tax Filing & Payments Specialist
Own end-to-end tax filing and payment operations across multiple jurisdictions, while identifying process friction and translating it into automation and product requirements. The role requires 3+ years in operations or a regulated environment, strong writing, independent prioritization, and curiosity about AI tooling.
About the job
Responsibilities
- Own tax filing and payment workflows for multiple jurisdictions across thousands of employers, including account preparation, original filings, failed and late payment monitoring, late originals, amendments, and refiling.
- File, pay, amend, and refile to exercise systems and update filing specifications as regulations change.
- Balance tax accounts, reconcile discrepancies, investigate root causes, and resolve complex escalations with Payroll Operations, R&D, and Revenue.
- Identify workflow friction and translate it into clear product and engineering requirements.
- Use AI and internal tooling to accelerate work and identify opportunities to automate manual processes.
- Manage an independent work pipeline across jurisdictions and deadlines while meeting service-level agreements.
Requirements
- 3–5 years of experience in operations or a regulated environment.
- Ability to learn new systems, processes, or subject areas quickly and become productive independently.
- Experience prioritizing work across multiple jurisdictions and deadlines.
- Demonstrated ability to identify and resolve process problems or document them clearly for others.
- Strong written communication skills.
- Comfort working in an evolving product environment without fully polished tools.
- Curiosity about AI and internal tooling, with experience using AI to improve work preferred.
Compensation
- Annual salary range: $83,300–$108,000.
Skills
Tax Filing, Tax Payments, Account Reconciliation, Payroll Operations, Project Management, Process Automation, Artificial Intelligence, Written Communication
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