Business Operations Partner, Transportation Program

Responsibilities

• Build strong working relationships across REW, including Events, Design & Construction, Food, Security, Facilities, and Workplace Operations.
• Partner with teams across the company to understand transportation-related needs, coordinate next steps, and ensure transportation considerations are reflected in broader workplace planning.
• Represent the Transportation team in meetings, planning discussions, and cross-functional initiatives as needed.
• Gather input, questions, and feedback from employees and internal partners, summarize nuanced issues clearly, and route requests to the appropriate owner, resource, or process.
• Track open items and help ensure timely follow-up across stakeholders and team priorities.
• Support internal team planning through trackers, documentation, notes, timelines, and action items.
• Help organize recurring business rhythms, project milestones, operational priorities, and readiness activities tied to office openings, moves, or workplace changes.
• Draft clear internal communications, updates, FAQs, and guidance materials that help partners understand available transportation programs, processes, and tools.
• Improve internal processes that help the team stay organized, responsive, and able to support a smooth employee transportation experience as the company grows.

Requirements

• 4+ years of experience in business operations, workplace operations, program coordination, employee experience, or similar roles.
• Strong written and verbal communication skills, with the ability to summarize complex or nuanced topics clearly.
• Highly organized, detail-oriented, and able to manage multiple priorities while following through reliably.
• Build trust across teams and comfortable partnering with internal stakeholders in sensitive or nuanced situations.
• Navigate ambiguity with sound judgment, curiosity, and a solutions-oriented mindset.
• Experience working in workplace, hospitality, real estate, operations, internal service environments, or cross-functional programs.
• Comfortable using project management tools, spreadsheets, and workflow systems to create clarity and momentum.
• Able to travel at minimum 1-2 times per quarter and support transportation needs across APAC, LATAM, and EMEA.