Technical Program Manager

What You'll Do

• Lead the end-to-end execution of technical programs, from concept to deployment, ensuring alignment with organizational goals.
• Collaborate with engineering, product, security, compliance, and operations teams to define project scope, objectives, deliverables, and cross-team dependencies.
• Develop detailed project plans, timelines, milestones, and dependency tracking, ensuring clear communication of ownership, roles, and responsibilities.
• Manage project risks by proactively identifying technical, operational, and delivery risks, developing mitigation strategies, and driving timely resolution.
• Serve as the primary point of contact for project status, reporting progress to senior leadership and stakeholders.
• Coordinate across teams and departments to manage technical dependencies, optimize resources, and resolve conflicts.
• Drive cross-functional execution by identifying dependencies early, facilitating technical discussions, and helping engineering teams remove delivery blockers.
• Drive continuous improvement in engineering project delivery processes, leveraging agile methodologies and best practices.
• Ensure all project documentation, executive status reporting, and communication is clear, concise, and available to stakeholders.
• Track and manage project budgets and resources, ensuring projects are delivered within scope and financial constraints.
• Foster a culture of accountability, collaboration, and innovation across cross-functional teams.

Who You Are

• Project Management Professional (PMP) certification or in the process of obtaining it.
• Bachelor's degree in computer science, Engineering, or a related technical field.
• 5+ years of experience managing complex, cross-functional SaaS or infrastructure engineering programs in DevOps, Security, and Cloud-focused environments.
• Experience working with compliance frameworks such as FedRAMP, ISO 27001 and NIST 800-53.
• Working knowledge or understanding of DevOps tools and practices including Terraform, Docker, Kubernetes, Infrastructure as Code, and CI/CD.
• Strong understanding of software development processes, including Agile methodologies (Scrum/Kanban).
• Proven ability to collaborate effectively with engineering, product, and operational teams.
• Excellent verbal and written communication skills, with the ability to influence stakeholders and drive decision-making.
• Experience with project management tools such as JIRA, Confluence, Asana, or similar platforms.
• Strong sense of urgency and ownership.

Nice-to-Haves

• Humble, open, and curious with a focus on diverse perspectives and customer impact.
• Attentive, active listener comfortable with conflict and follow-up questions.
• Enthusiastic collaborator focused on shared ownership and knowledge sharing.
• Ultimate team player prioritizing team and customer success.
• Comfortable with uncertainty and helping teams navigate ambiguity and trade-offs.

Compensation

Total compensation for this role is market competitive, including a target base annual salary range of $155,000 - $170,000, plus bonus opportunity, company stock options, and a full benefits package, including health insurance, paid time off, and a 401k. The higher end of this range will be reserved for candidates with appropriate experience who reside in high cost of labor markets.