Build evals infrastructure and backend services for OpenAI's support automation, focusing on reliable pipelines, monitoring, and AI model integration. Requires 4+ years backend experience with Python, FastAPI, Postgres, and ML/LLM evals.
230k – 385k/yr
On-site4+ YOEBackend Engineering
About the role
In this role, you will:
Design eval pipelines that are reliable, reproducible, and extendable
Build infrastructure for continuous eval monitoring frameworks (regression/drift monitoring, robust golden datasets) with feedback loops
Design, build, and maintain backend services and APIs for intelligent automation and knowledge systems
Integrate and structure data across internal platforms for downstream systems and AI workflows
Collaborate with data, research, and engineering teams to integrate OpenAI models into workflows
Own the full development lifecycle of new backend systems
Build with scale and maintainability in mind while iterating rapidly
You might be a great fit if you have:
4+ years of backend engineering experience at product-driven companies (excluding internships)
Proficiency in backend technologies: Python, FastAPI, Postgres
Experience designing and scaling distributed systems, APIs, or data processing pipelines
Experience building AI agents or applications, including evals and performance improvement via prompting or scaffolding
Familiarity with LLM evaluation methods and patterns like multi-agent workflows, tool use, or long context
Experience creating production evals and/or measuring ML/LLM model performance at scale
Pragmatic mindset for iterative shipping toward long-term vision
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