Platform Engineer

Focus

Infrastructure Platform Development

• Design and build our next-generation CMDB system as the authoritative source of truth for infrastructure assets, network topology, and configuration data.
• Create DCIM platforms for rack operations, server/GPU deployment, OS installation, quality assurance, and white-screen operations.
• Develop end-to-end asset lifecycle management systems covering receiving, racking, inventory, break-fix, and decommissioning workflows.
• Build monitoring and observability platforms integrating telemetry from BMS, EPMS, and IT devices with intelligent alarming and incident management.
• Create self-service portals and automation for new region bootstrap, day-2 operations, and fleet-scale management.

Operational Excellence & Automation

• Eliminate manual toil through workflow automation and self-service tooling that empower operations and engineering teams.
• Build workflow orchestration systems for complex multi-step processes spanning incident, problem, and change management.
• Develop digital twin visualizations and operational dashboards surfacing actionable insights; partner with data teams on analytics.
• Create integration layers connecting internal platforms with external vendors and third-party systems.

Cross-Functional Partnership

• Collaborate with data center operations, system engineering, network engineering, and security teams to understand requirements and deliver high-impact solutions.
• Work with product and business stakeholders to prioritize features, define roadmaps, and balance competing needs.
• Align with support and operations teams to ensure platforms scale with organizational growth.

Technical Leadership

• Evaluate build vs. buy decisions for platform components, weighing in-house development against commercial SaaS and open-source solutions for scalability, cost, and flexibility.
• Champion modern development practices including CI/CD, infrastructure-as-code, automated testing, and observability-first design.
• Participate in architecture reviews and design discussions, contributing to technical direction and standards.
• Foster technical excellence through code reviews, documentation, and knowledge sharing.

Scalability & Reliability

• Design high-performance, fault-tolerant systems capable of handling thousands of QPS as our infrastructure footprint expands.
• Build comprehensive monitoring, logging, and debugging capabilities with robust error handling.
• Implement data migration strategies and manage upstream/downstream dependencies carefully during platform evolution.
• Own projects end-to-end from concept through deployment, ensuring production readiness and operational excellence.

About You

• 3+ years of professional software development experience building production systems.
• Strong programming skills in Python, Go, or similar languages with understanding of system design patterns.
• Experience designing and implementing RESTful APIs, data models, and distributed systems.
• Proficiency with relational and NoSQL databases (PostgreSQL, Redis, etc.).
• Hands-on experience with containerization (Docker) and infrastructure-as-code tools (Terraform, Ansible).
• Understanding of CI/CD pipelines and modern development workflows.
• Solid grasp of networking fundamentals (TCP/IP, DNS, HTTP) and Linux/Unix environments.
• Strong problem-solving abilities with attention to scalability, reliability, and operational concerns.
• Excellent communication skills—able to convey technical concepts to both technical and non-technical stakeholders.
• Experience with CMDB systems (NetBox, Device42) or asset management platforms.
• Background in infrastructure automation, DevOps, or platform engineering.
• Familiarity with workflow orchestration frameworks (Temporal, Airflow, Camunda).
• Knowledge of monitoring and observability stacks (Prometheus, Grafana, OpenTelemetry).
• Experience with time-series databases and data visualization.
• Understanding of ITSM frameworks (ITIL) and service management practices.
• Experience in data center operations, facilities management, or physical infrastructure.
• Contributions to open-source infrastructure projects.
• Bachelor's degree in Computer Science or equivalent practical experience.

Salary & Benefits

• The base salary range for this position is $200,000 - $250,000 per year, depending on experience, skills, qualifications, and location.
• Competitive total compensation package (salary + equity).
• Retirement or pension plan, in line with local norms.
• Health, dental, and vision insurance.
• Generous PTO policy, in line with local norms.