Senior Product Manager
Owns end-to-end Coordination of Benefits (COB) product line, driving AI-native strategy, roadmap, execution, and business outcomes for health plans. Requires extensive PM experience in AI/ML or healthcare, technical depth in data/AI systems, and cross-functional leadership.
About the job
What You'll Do
- Own the COB product end-to-end: strategy, roadmap, execution, go-to-market, and financial performance
- Define and drive the product vision for AI-native COB — transforming overlap detection, primacy determination, member outreach, and claims recovery
- Translate customer needs and market opportunities into requirements for Design, Engineering, and Data Science
- Partner with operations teams (analysts, investigators) to ensure product-market fit and operational viability at scale
- Work closely with Design to create impactful interfaces and workflows that drive analyst productivity and client outcomes
- Own product analytics, KPIs, and continuous improvement — relentlessly measuring and optimizing for recovery yield, accuracy, and efficiency
- Drive cross-functional alignment across Engineering, Operations, Sales, and Client Success
- Develop deep domain expertise in COB, payment integrity, and the Machinify platform — and estimate technical complexity to make smart trade-offs
What You Bring
- Extensive Product Management experience delivering complex software products in AI/ML, data-intensive, or healthcare domains
- End-to-end product ownership mindset — you've owned a product's strategy, execution, and business outcomes, not just the backlog
- Track record of managing trade-offs between short-term wins and long-term platform bets
- Experience partnering with operations or domain-expert teams to build products that work in the real world
- Strong design partnership skills and UX sensibility
- Technical depth — comfort with data pipelines, rules engines, and AI/ML systems; prior engineering experience is a plus
- Initiative and ownership — you drive projects from vision to prototype to shipped product
- Excellent communication and decision-making skills, with the ability to build trust across Engineering, Operations, Sales, and leadership
What We Offer
- Work from anywhere in the US! Machinify is digital-first.
- Top Medical/Dental/Vision offerings
- FSA/HSA
- Tuition reimbursement
- Competitive salary, 401(k) with company match
- Unlimited PTO
- Additional health and wellness benefits and perks
- Flexible and trusting environment where you’ll feel empowered to do your best work
Skills
AI/ML, Data Pipelines, Rules Engines, Product Analytics, Ai-Native Workflows, Data Science, UX Design, Payment Integrity, Claims Recovery, Coordination Of Benefits
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