Enterprise Account Manager

What You'll Do

• Proactively engage with assigned enterprise customer accounts to understand business needs and communicate product value.
• Build and maintain relationships with key client stakeholders to ensure long-term partnerships and account health.
• Conduct regular QBRs (Quarterly Business Reviews) and account planning sessions to align on goals and identify growth opportunities.
• Deliver tailored product demonstrations (RealGreen, PestPac) aligned to customer priorities and demo certification standards.
• Manage the full expansion sales cycle: from needs discovery through negotiation and closing, including preparation of sales agreements.
• Upsell and cross-sell additional products and services to drive ARR growth across parent and child accounts.
• Maintain a healthy pipeline of whitespace opportunities; achieve monthly, quarterly, and yearly ARR quotas.
• Ensure accurate forecasting, CRM hygiene, and pipeline management within Salesforce.
• Collaborate cross-functionally with internal teams (support, product, sales engineering) to address client needs and ensure customer success.
• Follow best practices in sales methodology (MEDDPICC) to consistently improve win rates.

What Success Looks Like

• ARR Quota Attainment (monthly/quarterly/yearly)
• Daily/weekly/monthly activity targets (call volume, demos set/kept, pipeline progression)
• Successful execution of QBRs and account plans
• Demonstrated expansion across whitespace and multi-product opportunities

What You'll Bring

• A consultative, relationship-first seller who can expand existing accounts
• Strong business acumen and ability to identify client challenges and map them to solutions
• Self-motivated, organized, and resourceful in driving expansion revenue
• Positive, team-oriented mindset with a passion for building lasting client partnerships
• Proven track record of achieving or exceeding ARR quota
• Strong communication, negotiation, and interpersonal skills with the ability to build trust-based relationships
• Ability to work independently, manage multiple priorities, and navigate complex client organizations
• Proficiency in Salesforce, Salesloft, and sales enablement tools
• Familiarity with MEDDPICC methodology or other enterprise sales frameworks
• 3–5 years SaaS sales/account management experience, preferably with enterprise accounts
• Bachelor’s degree or equivalent experience