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Enterprise Account Manager

70k – 90kUnited StatesAccount ManagementRemote5+ YOE
Summary

Manages and grows a portfolio of enterprise broker accounts in freight logistics by cross-selling SaaS solutions, renegotiating contracts, and ensuring retention to meet revenue goals. Requires 5+ years in logistics sales or dispatch, CRM experience, and deep truckload market knowledge.

About the role

What You’ll Do

  • Build rapport and grow business relationships with existing accounts by influencing decision-makers to adopt the DAT suite of SaaS solutions.
  • Cross-sell and up-sell solutions to grow relationships and increase the value that DAT delivers to customers.
  • Renegotiate annual contracts and meet or exceed your growth revenue goals.
  • Own the retention of your account base and lower any churn with strong customer relationships.
  • Leverage powerful selling tools, including Salesforce, to capture critical information about existing business and leads for potential new business.
  • Deliver extraordinary value to customers by sharing your expert knowledge of the industry and products, and strategic thinking.
  • Drive improvements to DAT products, solutions and processes by bringing back fresh ideas and customer feedback about how to deliver even greater value to our customers.

The Skills and Experience You’ll Bring

  • Deep knowledge and understanding of the full truckload marketplace, based on direct experience in the industry.
  • Direct experience in a consultative sales role, as an account manager or sales rep, OR as a dispatcher at a large carrier in the logistics space (carrier or broker).
  • Experience using a CRM tool for managing accounts, information and leads (Salesforce experience preferred).
  • Dynamic skills in sales, discovering sales opportunities, relationship building, renegotiating contracts and ability to work with C suite decision makers.
  • Technical software sales, ideally selling SaaS solutions.
  • College degree preferred with a business focus or 5 years of industry experience in a sales or account manager role.
  • Typically requires a minimum of 5 years of related experience.
  • Travel required; <40%.

Compensation

  • For Oregon-based candidates: $33.50 - $43.25 per hour, plus commission.
  • Competitive salary and benefits package.
  • Benefits: Medical, Dental, Vision, Life, and AD&D insurance; Parental Leave; Up to 15 days PTO; 10 holidays; 401k matching; Employee Stock Purchase Plan; Short- and Long-term disability; Flexible Spending Accounts; Health Savings Accounts; Employee Assistance Program.
Skills
SalesforceSaaSCRM consultative salestruckload marketplacelogisticsaccount managementcontract negotiationC-suite engagement
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