SMB Account Manager - Food & Beverage
80k – 160kLos Angeles, CAAccount ManagementOnsite3+ YOE
Summary
Manage and grow a portfolio of SMB Food & Beverage merchants using Square tools. Drive product adoption, upselling, and act as a trusted advisor to help clients achieve business goals.
About the role
Responsibilities
- Own, retain, and grow a portfolio of SMB Food & Beverage merchants, helping them thrive through tailored adoption of Square tools
- Drive expansion through product adoption, upselling, and value-based recommendations
- Act as the voice of your merchants within Square, advocating for their needs with empathy and surfacing insights that shape our products
- Balance proactive outreach, retention activities, and growth opportunities through strong organization and time management
- Work with our Sales, Support and Product teams to ensure customers have the best possible experience across all aspects of Square
Requirements
- 3+ years experience in Sales, Account Management or related field
- Experience discovering and closing sales opportunities and building client relationships
- Experience successfully managing a pipeline to achieve revenue targets
- Excellent organizational, analytical, written, and verbal communication skills
- Passion and knowledge about how new technologies can help better serve small and medium size businesses
- A track record of delivering measurable outcomes, driving adoption, and being perceived as a trusted advisor by clients
Nice-to-Haves
- Experience within the Food and Beverage industry is preferred
Compensation
- Zone A: $106,600 - $159,800
- Zone B: $99,100 - $148,700
- Zone C: $90,600 - $136,000
- Zone D: $80,000 - $120,000
- Amounts listed above include target variable compensation.
Skills
Account ManagementSalesPipeline ManagementClient Relationship ManagementUpsellingProduct AdoptionRevenue Target AchievementCommunication SkillsAnalytical SkillsOrganizational Skills
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