Growth Account Executive
Drives revenue growth and retention for high-growth startup customers by expanding their use of Anthropic's safe AI solutions. Requires 3+ years in sales/account management, consultative expertise, and strong relationship-building skills.
About the job
Responsibilities:
- Drive revenue growth through strategic account expansion and renewals
- Own the full sales cycle for upsell opportunities while maintaining strong retention rates
- Build and maintain trusted relationships with key stakeholders across your portfolio of high-growth startups
- Lead strategic account planning including Quarterly Business Reviews, health checks, and renewal negotiations
- Partner with customers to identify new use cases and opportunities to expand their AI capabilities with Anthropic
- Serve as the voice of the customer by gathering feedback and conveying market needs to inform our product roadmap
- Develop and execute account strategies that align Anthropic's solutions with customer business objectives
- Proactively identify and mitigate retention risks while maintaining high customer satisfaction
You may be a good fit if you have:
- 3+ years of experience in sales or account management roles, with a proven track record of growing accounts and exceeding retention targets
- Success as a strategic business advisor, deeply understanding startup needs and creating innovative solutions that align with their vision
- Experience managing complex sales cycles, working with technical stakeholders, and negotiating strategic deals
- Strong presentation and communication skills with ability to build relationships across all customer levels, from ICs to C-level executives
- Analytical approach to understanding customer needs combined with creative solutions to drive expansion
- A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality
- Passion for emerging technologies like AI, with interest in ensuring they are developed safely and responsibly
- Experience running strategic business reviews and managing executive relationships
- Track record of consistently meeting or exceeding quota in fast-paced environments
Annual Salary: $222,800 — $290,000 USD (OTE, includes base and commissions/bonuses)
Logistics:
- Education requirements: At least a Bachelor's degree in a related field or equivalent experience.
- Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Skills
Sales, Account Management, Consultative Selling, Strategic Account Planning, Quarterly Business Reviews, Upsell, Retention Management, AI, Customer Relationship Management, Negotiation
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