Responsibilities:
- Drive revenue growth through strategic account expansion and renewals
- Own the full sales cycle for upsell opportunities while maintaining strong retention rates
- Build and maintain trusted relationships with key stakeholders across your portfolio of high-growth startups
- Lead strategic account planning including Quarterly Business Reviews, health checks, and renewal negotiations
- Partner with customers to identify new use cases and opportunities to expand their AI capabilities with Anthropic
- Serve as the voice of the customer by gathering feedback and conveying market needs to inform our product roadmap
- Develop and execute account strategies that align Anthropic's solutions with customer business objectives
- Proactively identify and mitigate retention risks while maintaining high customer satisfaction
You may be a good fit if you have:
- 3+ years of experience in sales or account management roles, with a proven track record of growing accounts and exceeding retention targets
- Success as a strategic business advisor, deeply understanding startup needs and creating innovative solutions that align with their vision
- Experience managing complex sales cycles, working with technical stakeholders, and negotiating strategic deals
- Strong presentation and communication skills with ability to build relationships across all customer levels, from ICs to C-level executives
- Analytical approach to understanding customer needs combined with creative solutions to drive expansion
- A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality
- Passion for emerging technologies like AI, with interest in ensuring they are developed safely and responsibly
- Experience running strategic business reviews and managing executive relationships
- Track record of consistently meeting or exceeding quota in fast-paced environments
Annual Salary: $222,800 — $290,000 USD (OTE, includes base and commissions/bonuses)
Logistics:
- Education requirements: At least a Bachelor's degree in a related field or equivalent experience.
- Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.