Chief of Staff, Policy

Responsibilities

• Lead day-to-day operations and strategic planning: administrative approvals, task management, prioritizing meeting schedules, preparing and reviewing materials for executives, developing weekly and quarterly reports, overseeing annual planning and budgeting, and continuous monitoring of organizational design
• Communicate priorities, activities, and results to the larger organization, ensuring deliverables are met
• Build a successful and healthy organization: identify knowledge and skills gaps, design optimal workflows, align internal processes
• Develop thorough understanding of Product, Operations, Legal, Finance, and overall strategic needs; drive CPO priorities by leading weekly team meetings, organizing and running team offsites, and identifying opportunities to increase leadership team effectiveness
• Serve as a strategic thought partner to the CPO and Public Policy leadership team
• Maintain pulse on team morale and culture; develop informal and formal feedback loops to identify unmet team needs
• Identify and lead special projects to ensure new, unanticipated, or emerging issues do not fall through the cracks
• Gather and analyze relevant data to generate insights, identify trends, and support evidence-based decision-making at the executive level
• Collaborate with leadership team and colleagues (People, Finance, etc.) to drive employee satisfaction, headcount efficiency, professional development training, facilities planning

Requirements

• 7+ years experience in a combination of operations, product management, strategy, finance, consulting, government or an equivalent field
• Hands-on experience in strategic planning, process improvement, project management, financial planning, organizational change, and internal communications
• Proven ability to track, prioritize, and drive multiple concurrent projects to successful completion using data and metrics
• Excellent written and verbal communication skills; ability to work well with executives and lead and influence across multiple levels and functions
• Entrepreneurial, adaptable, high tolerance for ambiguity and complexity, effective with limited resources
• Proven experience designing and leading strategic planning at a growth company
• Financial prowess and ability to create budgets and analyze financial models
• Past experience staffing or working directly with the C-suite/SVP level on a regular basis
• Highest level of integrity, trust, and ability to manage confidential information
• Low ego and low drama; ability to be a good sounding board and anticipate needs of a busy executive and direct staff

Nice-to-Haves

• Ability to comfortably dive into any area of the business or product, understand business needs, and facilitate executive decisions based on changing priorities

Benefits

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match
• Discretionary paid time off (salaried team members); 15 days paid time off (hourly team members); 12 observed holidays
• 18 weeks of paid parental leave (biological, adoptive, and foster parents eligible)
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership