Staff Software Engineer - Databases SRE

Responsibilities

• Partner closely with product engineering squads using an embedded model.
• Own production reliability for high-SLA and complex customer environments.
• Design and implement automation to scale reliability practices and eliminate toil.
• Define and evolve per-tenant SLOs and reliability models.
• Proactively reduce SLO burn and prevent repeat incidents.
• Serve as a primary escalation point and participate in on-call rotations.
• Lead customer-impacting incident response and post-incident reviews.
• Contribute to design documents and code reviews.
• Influence feature design for production scalability and operability.
• Improve alert quality and reduce noisy escalations.
• Improve customer observability within their environments.
• Design and implement fault-tolerant, reliable, and scalable systems.
• Collaborate with engineering leaders on product strategy, roadmaps, and technical designs.
• Teach Site Reliability Engineering practices and communicate reliability best practices.
• Investigate incidents through resolution, post-incident review, and customer communication when necessary.

Requirements

• 8+ years of engineering experience, including 4+ years in SRE, customer reliability engineering, or production engineering.
• Strong Kubernetes experience in AWS, Google Cloud, or Azure.
• Familiarity with infrastructure-as-code tools such as Helm, Terraform, and Jsonnet.
• Technical leadership experience, including leading projects and mentoring engineers.
• Experience operating multi-tenant production systems.
• Strong experience designing and implementing SLOs.
• Experience with one or more programming languages, such as Go, Python, or Java.
• Experience with Linux operating system internals.
• Knowledge of networking, cloud storage, and scaling.
• Excellent problem-solving and troubleshooting skills.
• Experience participating in blame-free incident response and writing high-quality post-incident reviews.
• Ability to reason about performance, scaling, and failure modes.
• Ability to partner deeply with product engineering teams.
• Comfortable working autonomously and with self-direction.
• Intellectual curiosity, transparency, bias toward action, and a collaborative attitude.

Compensation and Benefits

• UK base compensation range: £103,958–£124,750.
• Actual compensation varies based on level, experience, and skillset.
• Benefits include equity, bonus where applicable, and other benefits.
• 30 days of annual leave per year, including three Grafana shutdown days, subject to local legislation.
• In-person onboarding.