Staff Product Manager
Owns the strategy and execution of an AI-powered freight operating system, redesigning logistics workflows and driving measurable gains in cost, productivity, speed, and quality. Requires 8+ years of product management experience, strong SQL and analytical skills, process-engineering expertise, and experience leading cross-functional domains.
About the job
Responsibilities
- Own the vision and strategy for an AI-powered freight operating system across operational workflows, from exception handling through end-to-end task automation.
- Identify high-leverage workflows, sequence investments, design AI and automation solutions, and reduce manual work while improving accuracy and speed.
- Tie initiatives to measurable outcomes including cost savings, operator productivity, cycle time, error reduction, and margin; define metrics, instrument them, and own domain-level business outcomes.
- Map and redesign operational processes before automating them, and influence operations and commercial stakeholders to adopt a leaner operating model.
- Own the domain end to end, from discovery and process diagnosis through launch, adoption, and iteration.
- Partner with Engineering, Design, Operations, Commercial, and regional leaders to align priorities and translate complex logistics workflows into cohesive automated systems.
- Build metrics frameworks connecting automation rates, operator adoption, product health, and business outcomes.
- Represent the domain in leadership forums and influence resource allocation and strategic direction.
- Mentor product managers and improve practices for specifications, prioritization, communication, trade-offs, and delivery.
Requirements
- 8+ years of product management experience.
- Experience owning a product domain across multiple teams.
- Track record of delivering quantifiable business impact, such as cost reduction, automation, or throughput gains.
- Operational process engineering and consulting ability, including diagnosing processes, redesigning them, and influencing stakeholders to adopt new operating models.
- Experience building automation, workflow, or AI-powered products that replace or substantially reduce manual effort.
- Strong analytical and quantitative skills; ability to build metrics frameworks, write queries, and use data to resolve debates.
- SQL proficiency.
- Track record of shipping intuitive user experiences in complex, data-dense, multi-step workflows.
- Experience aligning Engineering, Design, Operations, and Commercial teams around shared roadmaps.
- Ability to operate at both strategic and execution levels.
- Excellent written and verbal communication, including framing trade-offs and presenting recommendations to senior leadership.
- Experience mentoring or leading product managers.
Nice to Have
- Experience with B2B workflow software, supply chain platforms, or logistics technology.
- Experience in logistics, freight forwarding, or supply chain operations.
Skills
Product Management, Artificial Intelligence, Automation, Workflow Software, Process Engineering, SQL, Metrics Frameworks, Data Analysis, User Experience, B2B Software, Supply Chain, Logistics, Freight Forwarding, Roadmapping, Product Strategy
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