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Canary Technologies

Director of Product

Leads product vision, strategy, and execution for a B2B SaaS portfolio in hospitality tech. Manages PM team, drives KPIs, customer discovery, and cross-functional delivery in a fast-paced environment. Requires 8+ years PM experience including 2+ years managing PMs.

240k – 290kNew York, NYSan Francisco, CAProduct ManagementHybrid8+ YOE
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About the role

Responsibilities

  • Set a multi-year product vision and translate it into clear strategies, multi-quarter roadmaps, and measurable outcomes. Hold yourself and the team accountable to business KPIs.
  • Operate with a CEO mindset for your portfolio: know the numbers cold, make focused bets, and pivot quickly based on customer truth and data.
  • Drive end-to-end execution across multiple streams of work. Create clarity from ambiguity, sequence milestones, manage risks, and remove blockers to deliver reliably.
  • Raise the bar for product craft and reliability. Establish quality standards, review work rigorously, and ensure we ship intuitive, durable solutions that scale.
  • Lead customer-backwards discovery. Pair qualitative insights with quantitative analysis to identify the highest-leverage problems and validate solutions.
  • Build and lead a small team of Product Managers. Coach for outcomes, provide clear expectations, and develop talent through feedback, modeling, and opportunity.
  • Influence broadly without relying on authority. Align executives and cross-functional leaders through clear narratives, crisp decision docs, and transparent tradeoffs.
  • Partner deeply with Engineering and Design to balance speed, scope, and technical integrity. Make pragmatic decisions that protect long-term velocity.
  • Orchestrate go-to-market with Sales, Marketing, and Customer Success. Define positioning, enablement, rollout plans, and feedback loops to drive adoption.
  • Institute operating rhythms that reinforce learning: post-launch reviews, experiment cadences, KPI health checks, and decision logs.
  • Manage a portfolio of bets. Allocate resources, sunset low-ROI work, and double down where impact is greatest.
  • Model Canary’s operating principles: bias for action, bold choices, customer truth, rally and inspire, learn and adapt. Reinforce these behaviors across the team.

Qualifications

  • 8+ years in product management with 2+ years managing PMs, ideally in B2B SaaS.
  • Track record of shipping successful products from 0 to 1 and at scale, with clear business and user impact.
  • Strong product judgment, customer empathy, and the ability to simplify complex problem spaces.
  • Comfortable operating in a fast-paced, high-growth environment with evolving priorities.
  • Excellent written and verbal communication skills and cross-functional leadership.

Bonus: Experience in hospitality tech, messaging/communications, payments, or AI-powered products.

Skills

Product ManagementB2B SaaSRoadmappingKpi ManagementCustomer DiscoveryCross-Functional LeadershipGo-to-Market StrategyQualitative AnalysisQuantitative AnalysisTeam Leadership

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