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Vooma

Deployment Strategist

Owns end-to-end customer relationships and implementations for enterprise logistics clients, co-creates AI roadmaps, drives ROI metrics, and spends 20% time building AI-native deployment systems. Requires 3+ years in consulting, PM, CS, or similar with strong execution focus.

120k – 170kSan Francisco, CASolutions ArchitectureOnsite3+ YOE
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About the role

Responsibilities

  • Own the full customer relationship and implementation lifecycle, from pre-sale through post-go-live, including enterprise accounts
  • Partner with customers to co-create AI roadmaps and transformation plans aligned to their business goals
  • Build executive-level relationships and serve as a strategic thought partner, then roll up your sleeves to work deep in the details alongside customers and the engineering team
  • Design, track, and optimize success metrics to ensure customers realize clear ROI
  • Drive cross-functional coordination across GTM, Engineering, and Product
  • Spend roughly 20% of your time building and refining our deployment operating system, pushing the frontier of how we operate as an AI-native company

Must Haves

  • 3+ years of relevant experience in consulting, product management, account management, customer success, or a similar high-output role
  • Whatever it takes mentality and low ego; you move between strategy and execution without hesitation
  • Strong communication and relationship-building skills across executive and operational stakeholders
  • Deep customer orientation and genuine drive to get into the details to deliver impact
  • Excitement about operating at the forefront of AI and a hunger to constantly adapt to new workflows

Nice to Haves

  • Experience in logistics, supply chain, or enterprise SaaS
  • Exposure to AI/ML products or solutions
  • Startup experience

Compensation

  • Competitive compensation and significant equity upside
  • Medical, dental, and vision coverage

Skills

AICustomer SuccessAccount ManagementProduct ManagementConsultingLogisticsSupply ChainEnterprise SaasAI/MLCross-Functional Coordination

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