Sales Development Representative (SDR)

What you will do

• Regularly interact with marina operators, using Salesforce for team tracking and working purposes. Some of these metrics include (but are not limited to) phone calls, leads, and pipeline management.
• Constantly test new and innovative approaches to sales and lead generation.
• Demonstrate the ability to call out to our current customer base to generate cross-sell opportunities for our account executives.
• Work multiple outbound/outreach call campaigns from our marketing team.
• Cold-call into regional areas to find net-new opportunities with marina owners.
• Demonstrate the ability to maintain a fun and congenial work environment with your team.
• Design, refine, and document various value propositions from scratch to understand how to best route different customers to multiple products.
• Prioritize consistently to move high urgency, high-quality opportunities immediately and jump back into the next prioritized task.
• Maintain strong discipline of clicks and process inside of Salesforce.

More specifically, you will be responsible for

• 80+ outbound calls a day.
• Generate 2-3 outbound SQLs per day.
• Pipeline management and follow-ups with potential clients.
• Hitting monthly activity and lead quotas.
• Taking detailed notes on all customer interactions.

What you will need

• A minimum of 1 year of experience in high-volume cold calling, consistently achieving or exceeding a target of 80+ calls per day.
• Working knowledge of Salesforce (or comparable CRM), Zendesk (or similar tool), Google Apps, and Microsoft Office.
• A hunger not just to get results right the first time, but also to improve them for the future.
• Exceptional communication skills (phone, email, and text).
• Time-management skills and motivation to constantly push yourself to do better in a remote environment. You’re comfortable navigating ambiguity, trust yourself to make the right call in the moment, and can calmly develop best practices as you go.
• Strong multitasking and organizational skills, with the ability and foresight to consolidate and simplify your daily tasks in order to scale systems and processes across larger teams.

Bonus Points

• Experience with the marina or automotive industry.
• Experience with Salesforce.