Own and continuously improve ElevenLabs' global onboarding program from offer acceptance through ramp-up. Design scalable processes, materials, and metrics in partnership with People, IT, and business leads to ensure new joiners in every timezone are productive and connected quickly.
Salary not listed
HybridPeople Ops
About the role
Responsibilities
Own the global onboarding program end-to-end, including pre-boarding communications, first day experience, first-30/60/90 day frameworks, and onboarding feedback.
Partner with People Operations & IT to ensure all operational onboarding steps (system access, equipment, compliance documentation) are completed seamlessly across every region.
Collaborate with Leads to build team-specific onboarding guides that complement the company-wide program.
Design and maintain onboarding materials such as welcome tasks, wiki documentation, and Leads resources that stay current as the company evolves.
Track and analyze new joiner feedback to continuously improve time-to-productivity and early engagement metrics.
Requirements
Demonstrated experience owning or significantly contributing to onboarding programs at a fast-growing company, ideally with a global or multi-regional workforce.
Strong operational instincts - enjoy building processes that scale, not just one-off experiences.
Highly organised with excellent attention to detail; able to manage multiple simultaneous new joiner cohorts without anything slipping.
Collaborative and empathetic communicator - understand that great onboarding is as much about how people feel as what they know.
Nice-to-Haves
Experience in fast-moving environments with impact (no formal experience, certifications or degrees required).
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