People Technology Manager - Recruiting Tech & Learning Platforms

What You'll Own

Roadmap & Systems

• Define & execute the roadmap for Recruiting and Learning systems, ensuring alignment with business goals
• Serve as the primary SME across ATS, CRM, LMS and AI tools
• Design scalable, future-ready architectures, evaluate emerging technologies, and translate complex business needs into strategic technical solutions through partnership with People Technology and Business leaders

Integrations, Automation & Optimization

• Partner with Technology teams to define requirements for integrations across systems using APIs, middleware, and data pipelines
• Drive automation of manual processes across recruiting and learning workflows to improve efficiency and reduce operational overhead
• Lead the business side of system implementations—including requirements gathering, process mapping, User Acceptance Testing (UAT), and change management/readiness—while partnering with the technology team for solution design, configuration, and deployment
• Continuously identify opportunities to streamline workflows and improve system performance

Data Integrity, Reporting & Insights

• Establish and maintain data integrity standards, validation rules, and monitoring processes
• Ensure data accuracy, accessibility, and consistency across systems
• Partner with analytics teams to align on reporting frameworks and enable actionable insights

AI Enablement & Innovation

• Leverage AI-enabled capabilities (e.g., candidate matching, chatbots, recommendations, content generation) to optimize recruiting and learning processes
• Evaluate and implement AI-driven tools and features across systems
• Identify high-impact use cases for AI to improve efficiency, personalization, and decision-making
• Partner with stakeholders to drive responsible and scalable adoption of AI solutions

Troubleshooting, Governance & Best Practices

• Troubleshoot complex system issues and perform root cause analysis using structured problem-solving approaches
• Partner with IT and Security to ensure system reliability, compliance, and scalability
• Establish and document best practices for system configuration, usage, and maintenance
• Maintain comprehensive technical documentation (system architecture, data flows, configurations)

Leadership & Cross-Functional Impact

• Act as a technical subject matter expert for recruiting and learning systems within People
• Partner with Recruiting and Learning & Development teams to translate business needs into technical solutions
• Collaborate with Business Technology / IT on integrations, architecture, and system performance
• Engage with vendors and external partners to support implementations and roadmap alignment
• Support global users through issue resolution, training, and documentation to drive adoption and effectiveness

What You'll Bring

• Deep expertise in recruiting systems (ATS, CRM, interview platforms) and Learning Management Systems (LMS)
• Strong experience in system configuration, architecture, and administration
• Experience leading system implementations and managing medium-to-large complexity technical initiatives
• Strong understanding of data models, reporting, and system governance
• Demonstrated ability to troubleshoot complex issues and perform root cause analysis
• Experience leveraging automation to improve operational efficiency
• AI fluency, including familiarity with AI/ML applications and AI-enabled features in recruiting and learning platforms
• Ability to operate independently in ambiguous environments and translate business needs into technical solutions