Recruiting Operations Manager

What You'll Do

• Own administration, configuration, and optimization of the recruiting tech stack (Ashby, integrations, downstream systems), ensuring data integrity and seamless workflows across global teams.
• Design and implement process improvements that reduce recruiter friction, improve hiring velocity, and scale with organizational growth.
• Partner with the Analytics team to define reporting requirements, interpret recruiting data, and translate insights into actionable recommendations on pipeline health, funnel conversion, and capacity planning.
• Manage core recruiting operations workflows, including PID and requisition management, responding to recruiter and hiring manager tickets, and troubleshooting issues with offers and candidate communications.
• Identify and deploy AI-powered solutions across recruiting workflows—automating repetitive tasks, enhancing candidate experience, and enabling data-driven decision-making.
• Partner with Finance on headcount planning, People Operations on onboarding handoffs, and IT on system integrations to ensure cross-functional alignment.

What You Have

• 5–8+ years of experience in recruiting operations, HR technology, or business systems administration, with progressive ownership of a recruiting tech stack.
• Deep hands-on expertise with modern ATS platforms (Ashby strongly preferred) including configuration, workflow design, and reporting configuration/usage.
• Demonstrated track record of implementing process improvements and automation—including AI/ML tooling—that measurably improved operational outcomes.
• Strong analytical mindset with the ability to partner with Analytics on dashboards and reporting, interpret data, and translate findings into strategic recommendations.
• Systems thinking orientation—ability to map dependencies across tools, teams, and processes, and anticipate downstream effects of changes.
• Excellent cross-functional communication skills and comfort partnering with Finance, Engineering, People, and IT stakeholders.