Senior Manager, Procurement Operations - Hardware

Responsibilities

• Own procurement operations outcomes for assigned hardware business unit teams and serve as their primary Procurement Operations DRI.
• Redesign workflows, intake paths, routing logic, and operating rhythms so hardware procurement operations can scale without linear headcount growth.
• Lead hardware and goods procurement operations from request intake through PO creation, PO maintenance, supplier coordination, receiving readiness, and invoice-readiness handoffs.
• Drive alignment with hardware stakeholders to clarify requirements, resolve blockers, and keep procurement activity moving with the right level of control.
• Ensure requests and POs are complete, policy-aligned, audit-ready, and supported by clean operational data.
• Identify and resolve issues related to supplier setup, supplier requirements, PO structure, receiving, documentation, approvals, and downstream invoice matching.
• Balance urgent business needs with procurement controls, approval requirements, exception paths, and auditability.
• Work closely with Procurement subject area owners as a team to standardize workflows, intake requirements, operating rhythms, and metrics where practical.
• Identify repeatable work patterns, define system and process requirements, and help build scalable workflows, automations, controls, and reporting for assigned hardware business units.
• Build operating leverage through practical documentation, SOPs, playbooks, dashboards, templates, self-service guidance, intake logic, and AI-enabled workflow improvements that reduce repeated manual follow-up and recurring exceptions.
• Serve as the primary operational escalation point for assigned hardware business units, escalating risks early and driving issues through to clear resolution.

Requirements

• 7+ years of procurement operations, P2P, supply chain operations, or related experience, ideally in hardware, goods, manufacturing, infrastructure, lab, data center, device, or similarly complex physical-goods environments.
• Strong working understanding of fiscal controls, accounting-adjacent procurement practices, invoice matching, accrual support, commitment visibility, and audit-ready documentation.
• Experience navigating request-to-PO operations, supplier workflows, PO maintenance, receiving dependencies, change management, and downstream invoice-readiness requirements.
• Understanding of how people, process, policy, systems, data, fiscal controls, and accounting outcomes holistically connect.
• Experience with procurement, intake, ERP, supplier, ticketing, and workflow platforms such as Zip, Oracle, Coupa, SAP, NetSuite, Jira, ServiceNow, or similar tools.
• Ability to balance speed and business enablement with strong operational controls, particularly when urgent execution is required.
• Comfort adapting to evolving policies, priorities, ownership structures, and operating models.
• Strong communication skills with business partners, Procurement peers, Finance, Legal, Security, Accounting, AP, and Systems teams.
• Ability to use data and metrics to improve cycle time, PO quality, exception rates, receiving readiness, invoice match performance, commitment visibility, accrual readiness, and downstream financial accuracy.
• Operator-builder mindset: can step into the queue when needed, identify recurring patterns, and translate them into scalable workflows, tools, automations, and operating improvements.