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OpenAIOpenAISan Francisco, CA

Program Manager, Procurement Center of Excellence

Lead cross-functional procurement transformation programs spanning sourcing, P2P, T&E, and systems. Drive roadmap, requirements, execution, and change enablement across Procurement, Finance, Legal, and Tech teams.

216k – 240k/yr
Hybrid7+ YOEBusiness Operations

About the role

Responsibilities

  • Lead cross-functional procurement transformation programs spanning Strategic Sourcing, P2P, Extended Workforce, T&E, Corporate Card, Risk, and Procurement Systems.
  • Develop and maintain the Procurement transformation roadmap, partnering across teams to identify opportunities, prioritize initiatives, map dependencies, sequence work effectively, and align investments against strategic business objectives.
  • Translate business needs into scalable requirements, partnering with Procurement SMEs and EPT to design processes, workflows, controls, reporting, and user experiences.
  • Drive quarterly planning and execution, maintaining visibility into milestones, risks, dependencies, resource needs, and delivery timelines across multiple concurrent initiatives.
  • Contribute directly to project delivery, including requirements gathering, process design, testing coordination, documentation, rollout planning, training, and change enablement.
  • Partner with Procurement verticals to accelerate execution, helping teams define problems, structure workstreams, develop solutions, and move projects from idea to implementation.
  • Lead governance and operating rhythms, including project reviews, leadership updates, status reporting, issue escalation, and decision tracking.
  • Coordinate cross-functional implementations involving Procurement, Legal, Finance, Security, Privacy, Risk, and Enterprise Platform Technology teams.
  • Develop executive-ready communications and reporting, translating complex programs into clear updates, recommendations, risks, and outcomes.
  • Define success metrics and measure outcomes, leveraging data and insights to evaluate adoption, operational performance, process effectiveness, and business impact.
  • Support continuous improvement efforts, identifying opportunities to streamline processes, improve user experiences, strengthen controls, and scale operations through automation, analytics, and AI.

Requirements

  • 7–10+ years of experience in project/program management, business operations, procurement operations or strategic sourcing, process transformation, consulting, or related fields.
  • Demonstrated success leading complex cross-functional initiatives involving multiple stakeholders and competing priorities.
  • Experience translating business requirements into scalable operational processes, system enhancements, or technology solutions.
  • Strong understanding of procurement, purchasing, sourcing, finance, risk, legal, or operational workflows.
  • Experience partnering with technology teams to design, implement, and scale business processes and systems.
  • Proven ability to drive execution in high-growth, rapidly changing, and ambiguous environments.
  • Strong project management, communication, facilitation, and stakeholder management skills.
  • Experience with procurement and enterprise platforms such as Zip, Oracle, OneTrust, Navan, Brex, VNDLY, Salesforce, or similar systems.
  • Experience supporting change management, enablement, training, and organizational adoption efforts.
  • Enthusiasm for building scalable processes, enabling operational excellence, and leveraging AI and automation to improve business outcomes.

Nice-to-Haves

  • Experience with Zip, Oracle, OneTrust, Navan, Brex, VNDLY, Salesforce, or similar systems.

Skills

Program ManagementProject ManagementProcurement OperationsStrategic SourcingProcess TransformationStakeholder ManagementChange ManagementZipOracleSalesforce
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