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Customer Risk Strategy

Develops and manages strategic risk oversight programs for fintech partners, evaluates partnership expansions, architects efficient processes, and delivers key metrics to leadership. Requires 2+ years in high-growth environments and strong problem-solving skills.

115k – 130kSan Francisco, CABusiness OperationsHybrid2+ YOE

About the role

Responsibilities

  • Manage oversight of Column’s Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation.
  • Evaluate partnership expansions. Work with our business team to manage fintech partnership expansions, collaborating with internal SMEs to evaluate and document key risk and compliance considerations.
  • Architect new processes: Identify inefficiencies and build new, high-velocity processes as our partnership footprint expands.
  • Drive intelligence and reporting: Deliver high-impact metrics and briefings to senior leadership and the Board of Directors, providing the data needed to make critical business decisions.

Requirements

  • 2+ years of experience in high-growth environments, including management consulting, financial regulatory agency, financial services and/or fintech
  • Ability to jump into new situations, master them quickly, and solve problems with minimal friction
  • Disciplined approach to managing complex workstreams and the ability to navigate high-pressure priorities across multiple teams and projects
  • Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business
  • Attention to detail and a commitment to accuracy
  • Familiarity with the banking and fintech industries is preferred, but not required - an interest in finance, risk, and technology, however, is a must
  • Excitement about working in a fast-paced, deeply cross-functional space

Compensation

  • Annual base salary range: $115,000 - $130,000 + equity

Skills

Risk ManagementComplianceFintechMetrics AnalysisProcess ImprovementStrategic ReportingCross-Functional CollaborationProblem SolvingFinancial ServicesRegulatory Affairs

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