Business Operations Associate
Business Operations Associate driving cross-functional projects, vendor management, cost reduction, and AI-powered process automation at a high-growth social events startup. Requires 2-4 years experience including 1+ year at a startup and 2 years field work.
Responsibilities
- Personally execute on high-priority projects across the business
- Own vendor relationships end-to-end — sourcing, diligencing, negotiating, and implementing
- Drive cost reduction across the business, identifying and actioning on opportunities in collaboration with Product, Design and Data Science
- Support ticketing operations, helping build and scale the systems and processes that power Partiful's new ticketing business
- Relentlessly identify painpoints, and streamline, automate and scale processes to make every team across the business better and more efficient, with a strong bias towards building & deploying AI wherever possible
- Prototype solutions & build internal tools end-to-end using vibe coding
Requirements
- 2-4 years of experience in business operations or a similar function, with a minimum of 1 year in a high-growth startup
- Minimum 2 years of "field work" — e.g., at a physical services marketplace (delivery, rideshare), forward deployed engineering, onsite consulting, etc.
- Experience performing self-service analytics, including SQL, python and/or dashboarding capabilities
- AI-native, with a bias towards creating agents and relying on AI wherever possible to streamline workflows
- Able to inductively reason about metrics and strategy based on the facts you learn on the ground
- Comfortable jumping into any problem to fix it, no matter how small
- Bachelor's degree
Nice-to-Haves
- Experience building and scaling operations in a startup environment
Compensation & Benefits
- Compensation range: $120,000-$150,000 depending on years of experience
- 401(k) with up to 6% matching
- Comprehensive health, dental, and vision insurance for you and all your dependents (FSAs and HSA plans available)
- Free OneMedical membership, telehealth, and virtual mental health services
- Commuter benefits & contributions towards ClassPass and Citibike memberships
- Unlimited vacation (minimum 3 weeks required)
- Quarterly stipend to plan your own party and dogfood the product
- Semi-annual travel benefit & semiannual team off-sites
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