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Chief of Staff

120k – 175kSan Francisco, CAOnsite
Summary

Work directly with the CEO to execute across hiring, sales, marketing, partnerships, office operations, and process automation at a fast-moving YC startup.

About the role

What you'll do

  • Take on whatever's breaking, slowing us down, or the bottleneck to our growth
  • Execute new initiatives and one-off projects for growth, sales, marketing, and partnerships
  • Hiring–sourcing the best candidates, running interviews/work trials, onboarding new hires
  • Run inbound sales–product inquiries, security questionnaires, demos
  • Talk to existing and prospective customers
  • Understand and identify gaps in how we show up in the world and to our customers
  • Run office operations and handle admin work (payroll, expenses, vendor management, all the stuff that needs to get done)
  • Build and automate processes and systems as we scale
  • Operational and keeping-the-lights-on tasks

Who you are

  • Bias towards action–You move fast, make calls with limited data, and fix things in real time
  • Strong operator with startup experience–you've seen how great organizations operate and can execute at that level
  • High ownership–you own outcomes, not just tasks, and feel it personally when something doesn't ship
  • Bias towards action and urgency–you have a visceral sense of discomfort when the ball sits in your court too long
  • Highly autonomous–you make most decisions yourself, don't wait for permission, and move fast
  • Set the tempo–you establish cadence and pace internally/externally and make sure things happen on time
  • Extremely organized–you maintain context across many simultaneous projects without dropping balls
  • Comfortable with ambiguity–you don't need a playbook, you write it and figure out what needs to happen
  • Strong generalist–you want to get your reps across different disciplines from recruiting to customer research to event planning to operations
  • No task is beneath you–you'll update the cap table, run payroll, and take pride in optimizing tedious work
  • Strong product sense and taste–you understand what makes software feel great
  • Keen eye for efficiency–you hate repetitive work and automate or eliminate it
  • Love startups–you want the speed, the ownership, the opportunity to build things from scratch
Skills
Process automationHiring and recruitingOffice operationsPayroll managementVendor managementProject executionCustomer conversationsSales operationsStartup operations
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