Associate Manager, SAM
Lead compliance content operations across transaction monitoring, screening, and EDD. Manage contractor team, drive AI automation initiatives, and oversee program management for financial crimes compliance functions.
What you’ll do
- Own the end-to-end content lifecycle across TM, Screening, and EDD, managing intake, prioritization, creation, review, approval, publishing, and change communication for all procedural content, guidance documents, and job aids
- Lead a small team of 2-3 contractors, assigning work, setting priorities, and ensuring consistent quality and delivery against deadlines
- Drive program management for the TM function, hosting weekly change management meetings, tracking the book of work, resolving blockers, and reporting progress to senior leadership
- Build and deploy AI agents and automated workflows to scale content production, streamline intake processes, and reduce manual effort across daily operations
- Partner cross-functionally with Engineering, L&D, Operations, 2nd Line Compliance, and Program teams to align content and process changes across the organization
- Shape the AI strategy for the content domain, identifying opportunities for automation, building agent-driven solutions, and driving adoption across the team
Required skills and experience
- 7+ years of experience in compliance operations, financial crimes, AML/BSA, or related regulatory environments
- Demonstrated program management track record, including managing 3+ cross-functional initiatives simultaneously with structured tracking and deadline-driven delivery
- Hands-on experience applying AML/BSA, transaction monitoring, sanctions screening, or EDD regulatory frameworks in an operational context
- Proven ability to build and manage AI agents and automated workflows, including driving AI strategy and adoption within a functional domain
- Experience managing content lifecycles or knowledge management functions in a regulated environment, with published outputs used by front-line operations teams
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Senior Operations Manager, Automation Development
Own end-to-end automation of healthcare operations workflows using SQL, APIs, scripts, and AI tools. Requires 3+ years in operations or data-heavy roles, strong SQL skills, and the ability to manage complex projects autonomously.
Forward Deployed Operations
Forward Deployed Operations role embedding with operators to run daily workflows while identifying and shipping automations that remove friction. Requires 2-4 years experience, SQL + Python/TypeScript, and hands-on AI tooling experience.
Senior Manager, Operations
Senior operations leader managing the full deal lifecycle for credit facilities at a fintech platform. Owns pre- and post-close diligence, portfolio monitoring, leverage mechanics, and cross-functional execution with Investments, Legal, and Debt Capital Markets.
Brokerage Operations Lead
Lead day-to-day brokerage operations for Invest and Crypto products as the designated Series 24 principal, overseeing trade lifecycle, settlements, ACATS, corporate actions, and regulatory compliance while partnering with clearing firms and building AI-driven automations.