Responsibilities
- Lead and program manage the command center operations
- Oversee the entire fleet dispatch and remote assistance process
- Incident management and escalation process development and management
- Develop processes and procedures and support development of tooling that enables future scale
- Coordinate cross-functionally within operations and among all other stakeholders to ensure mission success and continuity
Requirements
- 5+ years in autonomy operations, logistics, fleet management, or similar field
- Experience leading real-time operations or control centers
- Strong decision-making and problem-solving skills
- Ability to manage multiple workflows simultaneously
- Experience in autonomous vehicles, robotics, or transportation
- Experience with dispatch systems or fleet operations platforms
- Able to travel up 35%
Nice to Have
- Experience leading teams in high-pressure environments
- Experience working cross-functionally with engineering teams
Compensation
Base salary range: $137,000 - $177,000 USD annually