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Command Center Manager

Oversees real-time operations of autonomous fleet, leading command center team in dispatch, remote assistance, incident management, and cross-functional coordination for mission success. Requires 5+ years in autonomy operations or fleet management.

137k – 177kSunnyvale, CABusiness OperationsOnsite5+ YOE

About the role

Responsibilities

  • Lead and program manage the command center operations
  • Oversee the entire fleet dispatch and remote assistance process
  • Incident management and escalation process development and management
  • Develop processes and procedures and support development of tooling that enables future scale
  • Coordinate cross-functionally within operations and among all other stakeholders to ensure mission success and continuity

Requirements

  • 5+ years in autonomy operations, logistics, fleet management, or similar field
  • Experience leading real-time operations or control centers
  • Strong decision-making and problem-solving skills
  • Ability to manage multiple workflows simultaneously
  • Experience in autonomous vehicles, robotics, or transportation
  • Experience with dispatch systems or fleet operations platforms
  • Able to travel up 35%

Nice to Have

  • Experience leading teams in high-pressure environments
  • Experience working cross-functionally with engineering teams

Compensation

Base salary range: $137,000 - $177,000 USD annually

Skills

Autonomous VehiclesFleet ManagementDispatch SystemsRemote AssistanceIncident ManagementLogisticsRoboticsTransportationFleet Operations Platforms

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