Senior Deal Desk Analyst
Supports APJ Sales and Revenue teams across deal structuring, quoting, contract review, and quote-to-cash operations. The role requires strong Salesforce and CPQ expertise, commercial contract knowledge, pricing judgment, and cross-functional problem-solving.
About the job
Responsibilities
- Advise Sales on deal structure, quoting, order form creation, contract options, opportunity booking, subscription management, and license delivery.
- Navigate complex deal cycles and coordinate with internal stakeholders to fulfill deal requirements.
- Review Salesforce opportunities, quotes, and order forms for accurate deal structures, metrics, and downstream bookings.
- Validate sales-assisted contracts, including price locks and billing terms, for accuracy and compliance with revenue recognition requirements and internal policies.
- Troubleshoot quoting issues in Salesforce, Zuora CPQ, or related tools before engaging technical teams.
- Support the quote-to-cash process with Billing, Accounts Receivable, Revenue Accounting, Ecosystem, and other teams.
- Analyze deal and quoting data to identify recurring issues and recommend process or configuration improvements.
- Participate in regional sales forecast calls, quarterly business reviews, and end-of-quarter standups.
- Work hours aligned with the GMT+10 time zone.
Requirements
- Experience with quoting, pricing, opportunity booking, subscription management, and bookings in Deal Desk, billing operations, sales operations, revenue operations, or a similar quote-to-cash function.
- Experience providing discounting and pricing guidance, including understanding standalone selling price and profitability ranges.
- Strong CPQ skills and technical knowledge, ideally including Zuora or a similar tool.
- Practical Salesforce experience creating and reviewing quotes, managing opportunities, and troubleshooting data or process issues.
- Ability to interpret commercial contracts and understand how legal and commercial terms affect deal structure, pricing, bookings, and approvals.
- Strong attention to detail when validating quotes, order forms, and bookings.
- Strong problem-solving and troubleshooting skills.
- Understanding of revenue recognition concepts in a software-as-a-service environment.
- Experience partnering with Finance, Billing, Accounts Receivable, Ecosystem, and Revenue teams.
- Clear, concise communication and ability to build trust with Sales teams in a remote environment.
- Experience with enterprise deal structures and legal terms affecting contract structure.
- Ability to prioritize work according to Sales expectations and changing business needs.
Nice-to-haves
- Experience with consumption-based pricing structures.
- Experience using Google Sheets, Excel, or similar spreadsheet tools to validate or recreate scenarios.
Compensation and Benefits
- Flexible paid time off.
- Team Member Resource Groups.
- Equity Compensation and Employee Stock Purchase Plan.
- Growth and Development Fund.
- Parental leave.
Skills
Salesforce, Zuora Cpq, Google Sheets, Excel, Revenue Recognition, Subscription Management, Opportunity Booking, Pricing Strategy, Contract Review
Similar jobs
Revenue Operations jobs
Supabase
Remote
Own the operational and technical backbone for Supabase's fast-scaling Partnerships org. Design systems, processes, reporting, and build internal tools/automations using AI-assisted development while contributing to partner strategy and cross-functional alignment.
Prompt Health
Remote
Own the marketing operations infrastructure, attribution, automation, CRM integrity, and martech integrations for a remote RevOps team. The role requires 5+ years of experience, deep HubSpot expertise, AI-enabled workflow automation, and strong funnel analytics capabilities.
Vanta
Remote
Owns top-of-funnel GTM strategy and operations for Vanta’s Upmarket Sales organization, managing lead routing, territories, account pairing, and seller coverage. The role requires 10+ years of operations experience, strong analytical and systems thinking, and the ability to lead complex cross-functional initiatives.
Virta Health
Remote
Leads a team handling healthcare accounts receivable follow-up and denial resolution while managing a Tier 3 portfolio directly. The role requires 4+ years of RCM collections experience, team mentorship, advanced Excel, payer and coding expertise, and proficiency with healthcare systems.
Virta Health
Remote
Leads healthcare revenue cycle billing implementations and charge-entry operations, managing complex payer configurations, contractors, reconciliations, and process improvements. Requires 3–5+ years of healthcare RCM experience and expertise with payer policies, coding, and systems including Athena, Zuora, Salesforce, and JIRA.