Manager II, Credit & Collections

What you’ll cook up in your first year

• A high-performing, accountable collections team with clear targets, regular coaching, performance feedback, employee reviews, and ongoing development culture.
• A tighter, more scalable credit risk framework including credit reviews, disciplined terms and limits, advanced financial statement analysis, bankruptcy knowledge, and reduced delinquency/write-off exposure.
• SOX compliance with documented controls, on-schedule audits, and public company financial controllership standards.
• Faster, cleaner AR close cycles with timely monthly reporting, reconciliations, flux analyses, and improved leadership visibility.
• Cross-functional trust across retail, ads, and partnerships, faster resolution of data discrepancies and contract disputes, with escalation as the exception.
• A transformed collections function through enterprise projects, change management, automation, process redesign, and better use of CRM/ERP tools.

The secret ingredients we’re looking for

Must-have pantry staples (Minimum Qualifications)

• 5–8 years of experience in accounts receivable, credit, collections, or related finance operations, with at least 2–3 years in a people leadership role.
• Demonstrated success managing and developing teams, including goal-setting, performance management, and employee development.
• Proven ability to manage cross-functional relationships and influence stakeholders across business units.
• Solid understanding of SOX key controls, audit requirements, and financial controllership standards.
• Strong analytical skills, including financial statement analysis and credit risk assessment.
• Experience with AR operational approvals such as credit limits, write-offs, refunds, and payment plans.
• Bachelor’s degree in Finance, Accounting, Business, or a related field.

Optional garnishes (Preferred Qualifications)

• Experienced people leader managing FTE and BPO teams in a remote setting.
• Demonstrated success transforming AR processes, including cash applications, billing, collections, and credit.
• Familiarity with key CRM and ERP tools such as Salesforce and Oracle.
• Industry experience in tech, advertising, or B2B platforms in an AR leadership capacity.
• Familiarity with AI and automation tools and experience applying them to AR processes.