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BlacksmithBlacksmith

Manager, Revenue Operations

Leads Revenue Operations for a fast-scaling GTM team, owning Salesforce, sales engagement tools, BI analytics, forecasting, and cross-functional processes with Sales, Marketing, and Finance. Requires 5-8 years in RevOps/Sales Ops in high-growth SaaS, with hands-on expertise in GTM systems and strong analytical skills.

About the job

What You’ll Do

Build the operational foundation for a fast-scaling GTM team

  • Own and operate core GTM systems — including Salesforce, sales engagement, marketing automation, and BI tools.
  • Translate GTM requirements into scalable workflows, automations, and processes across Sales, Marketing, Partnerships, and CS.
  • Maintain and optimize lead routing, account assignment, opportunity stages, and forecasting frameworks.

Be the analytics and insights engine for GTM leadership

  • Build dashboards and analytics that surface insights on pipeline health, funnel conversion, rep productivity, bookings, and forecast accuracy.
  • Identify underperformance or whitespace opportunities across segments and propose clear recommendations.
  • Provide GTM reporting for leadership, investors, and the Board.

Partner closely with Sales

  • Support forecasting cadences, quarterly planning, and coverage modeling for two distinct segments.
  • Work with Enterprise AEs on deal support, pricing workflows, approval routing, and data accuracy for large evaluations.
  • Collaborate with Solutions Engineering on evaluation tracking and technical win/loss insights.

Drive strategic GTM programs

  • Build and refine segmentation, territory models, and capacity planning frameworks as we scale.
  • Lead programs focused on pipeline generation, pricing strategy, sales productivity, and stage-by-stage conversion improvements.
  • Evaluate and implement new GTM tools to improve efficiency and visibility.

Ensure data governance and system health

  • Own data accuracy across accounts, contacts, opportunities, and forecasting artifacts.
  • Implement standards, documentation, and processes that keep GTM systems clean, reliable, and audit-ready.
  • Troubleshoot issues and proactively refine workflows to minimize friction for field teams.

Act as a cross-functional operator

  • Partner with Product and Engineering to embed pricing, packaging, and usage signals into GTM processes.
  • Align with Finance on ARR definitions, forecast methodologies, and booking governance.
  • Work directly with Marketing on attribution, lead scoring, and funnel visibility.

You’ll Be a Great Fit If You Have

  • 5–8 years experience in Revenue Operations, Sales Ops, GTM Systems, or Strategy.
  • Experience in a high-growth SaaS or infrastructure/devtools company strongly preferred.
  • Hands-on expertise with GTM systems: Salesforce (admin + architecture experience strongly preferred), sales engagement tooling (Outreach, Apollo), marketing automation tools, forecasting / BI tools (Tableau, Metabase, Hex, Looker, or similar).
  • SQL proficiency or strong analytics fluency is a plus.
  • Strong strategic and analytical instincts.
  • Systems thinking + execution ability.
  • High ownership and comfort with ambiguity.
  • Exceptional communication and leadership presence.
  • Startup DNA.

Bonus Points

  • Experience supporting Enterprise and Digital Native segments simultaneously.
  • Prior work with usage-based pricing models, cloud cost data, or technical product signals.
  • Familiarity with developer tools, CI/CD pipelines, cloud infrastructure, or DevOps workflows.
  • Exposure to compensation modeling, quota design, and coverage models.
  • Experience building RevOps from early stage → scale.

Compensation & Benefits

  • Competitive salary + meaningful equity.
  • Medical, dental, and vision insurance.
  • 401K match.
  • Unlimited PTO.
  • Early-exercise stock options.
  • 12 weeks fully paid parental leave (U.S.).
  • Annual team offsite.

Skills

Salesforce, Outreach, Apollo, Tableau, Metabase, Hex, Looker, SQL

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