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DatadogDatadogBoston, MA

Mid-Market Sales Engineer

Mid-Market Sales Engineer partnering with sales teams to deliver technical presentations, product demos, and platform evaluations for Datadog's observability and security platform. Requires 1.5+ years in Sales Engineering, observability experience, strong communication skills, and ability to engage technical and executive stakeholders.

118k – 157k/yr
Hybrid2+ YOESales Engineering

About the role

What You’ll Do

  • Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
  • Continually learn new technology to build competitive knowledge, technical skill, and credibility
  • Assist with technical discovery on key accounts and opportunities
  • Deliver tailored product and technical presentations with potential clients
  • Help clients evaluate the platform and assist when they run into roadblocks
  • Own technical engagement with customers during the trial phase, communicating Datadog’s value throughout an evaluation and working with customers on any identified issues or concerns to successful conclusion
  • Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

Who You Are

  • Minimum of 1.5 years experience in a Sales Engineering role
  • Previous Observability experience
  • Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
  • Strong written and oral communication skills; ability to understand and articulate both the business benefits (value proposition) and technical advantages of Datadog’s offering
  • Able to work with all levels of clients from SREs/Developers up to Executives in communicating technical and business value and differentiators
  • Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams
  • Proven track record of engaging in complex deals (multiple teams, applications & stakeholders, champion building, competitive bake-offs/replacements) requiring strategic execution
  • Strong background and understanding of technical infrastructure, cloud environment, and security
  • Able to sit up to 4 hours, and traveling to and from client sites
  • Able to travel via auto, train or air up to 25% of the time

Benefits and Growth

  • Best-in-breed onboarding
  • Generous global benefits
  • Intra-departmental mentor and buddy program for in-house networking
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • An inclusive company culture, able to join our Community Guilds and Inclusion Talks
  • Competitive salary and equity package, and may include variable compensation
  • Healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan

Skills

Sales EngineeringObservabilitytechnical presentationsProduct DemosCloud InfrastructureSecuritytechnical discoverycustomer evaluationCompetitive Analysis

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